/  Strategic Quality Management Training

Strategic Quality Management Training

BMC Training provides a training course in Strategic Quality Management in Quality and Productivity

Course Title
Venue
Start Date
End Date
  • Kuala Lumpur
    25 - 3 - 2018
    29 - 3 - 2018
  • Istanbul
    11 - 3 - 2018
    15 - 3 - 2018
  • Muscat
    25 - 3 - 2018
    29 - 3 - 2018
  • London
    8 - 4 - 2018
    12 - 4 - 2018
  • Dubai
    8 - 4 - 2018
    12 - 4 - 2018
  • Paris
    8 - 4 - 2018
    12 - 4 - 2018
  • Kuala Lumpur
    13 - 5 - 2018
    17 - 5 - 2018
  • Istanbul
    20 - 5 - 2018
    24 - 5 - 2018
  • Muscat
    13 - 5 - 2018
    17 - 5 - 2018
  • London
    24 - 6 - 2018
    28 - 6 - 2018
  • Dubai
    3 - 6 - 2018
    7 - 6 - 2018
  • Paris
    24 - 6 - 2018
    28 - 6 - 2018
  • Kuala Lumpur
    1 - 7 - 2018
    5 - 7 - 2018
  • Istanbul
    22 - 7 - 2018
    26 - 7 - 2018
  • Muscat
    1 - 7 - 2018
    5 - 7 - 2018
  • London
    19 - 8 - 2018
    23 - 8 - 2018
  • Dubai
    12 - 8 - 2018
    16 - 8 - 2018
  • Paris
    19 - 8 - 2018
    23 - 8 - 2018
  • Kuala Lumpur
    16 - 9 - 2018
    20 - 9 - 2018
  • Istanbul
    16 - 9 - 2018
    20 - 9 - 2018
  • Muscat
    16 - 9 - 2018
    20 - 9 - 2018
  • London
    7 - 10 - 2018
    11 - 10 - 2018
  • Dubai
    21 - 10 - 2018
    25 - 10 - 2018
  • Paris
    7 - 10 - 2018
    11 - 10 - 2018
  • Kuala Lumpur
    18 - 11 - 2018
    22 - 11 - 2018
  • Istanbul
    11 - 11 - 2018
    15 - 11 - 2018
  • Muscat
    18 - 11 - 2018
    22 - 11 - 2018
  • London
    2 - 12 - 2018
    6 - 12 - 2018
  • Dubai
    9 - 12 - 2018
    13 - 12 - 2018
  • Paris
    2 - 12 - 2018
    6 - 12 - 2018
  • Kuala Lumpur
    27 - 1 - 2019
    31 - 1 - 2019
  • Istanbul
    20 - 1 - 2019
    24 - 1 - 2019
  • Muscat
    27 - 1 - 2019
    31 - 1 - 2019
  • London
    10 - 2 - 2019
    14 - 2 - 2019
  • Dubai
    17 - 2 - 2019
    21 - 2 - 2019
  • Paris
    10 - 2 - 2019
    14 - 2 - 2019

Objectives:

By the end of the program, participants will be able to:

  • Identify quality management concepts and mandates.
  • Define quality strategic planning and control process and its main components.
  • Define strategic quality management and draft a quality strategy plan.
  • Use the strategy of the organization to determine Key Performance Indicators (KPIs).
  • Convert a strategic plan to an operating plan.
  • Draft a quality department balanced scorecard.

The Contents:

Strategic Quality Management and Strategic Thinking

  • Quality Evolution and Concepts
  • Evaluation of Strategic Management
  • Strategic Thinking versus Strategic Planning in Quality Departments
  • The Strategic Planning and Control Process
  • Benefits of Strategic Management to the Quality Professional

Analysis of the Environment

  • Situation Analysis Tools in Quality Departments
  • Defining Quality Visions and Missions
  • Setting Quality Strategic Goals
  • Identifying Critical Success Factors in Quality
  • Key Result Areas and Key Performance Indicators
  • Core Competencies and Core Values

Goals, Objectives and Creative Strategies

  • Goals, Objectives and Targets for the Quality Division
  • Financial versus Non-Financial Objectives
  • The Use of Key Result Areas in Quality Sector
  • Adopting Effective Strategies to Achieve Excellence
  • Examples in Quality Department Strategies

Developing Operating Plans

  • From Vision to Action Plan
  • The How-How Technique to Develop Quality Related Initiatives
  • Criteria of Effective Action Plans
  • Linking Goals, Strategies, Action Plans and Budgets
  • Developing a Quality Department Plan

Measuring Quality Management Strategy Achievement 

  • Approaches to Control in Quality
  • Using Key Result Areas (KRAs) to Create Key Performance Indicators (KPIs) for the Process Control
  • Setting Targets
  • The Balanced Scorecard for the Quality Department

Strategic Deployment of Quality Frameworks and Excellence Awards

  • EFQM
  • Dubai Quality Award
  • HH Sheikh Khalifa Excellence Award

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