/  Strategic Quality Management Training

Strategic Quality Management Training

BMC Training provides a training course in Strategic Quality Management in Quality and Productivity

Course Title
Venue
Start Date
End Date
  • London
    20 - 12 - 2020
    24 - 12 - 2020
  • Madrid
    20 - 12 - 2020
    24 - 12 - 2020
  • Munich
    20 - 12 - 2020
    24 - 12 - 2020
  • Berlin
    20 - 12 - 2020
    24 - 12 - 2020
  • New York
    20 - 12 - 2020
    24 - 12 - 2020
  • Dubai
    27 - 12 - 2020
    31 - 12 - 2020
  • Paris
    27 - 12 - 2020
    31 - 12 - 2020
  • Hong Kong
    27 - 12 - 2020
    31 - 12 - 2020
  • Istanbul
    13 - 12 - 2020
    17 - 12 - 2020
  • Bali
    13 - 12 - 2020
    17 - 12 - 2020
  • Singapore
    13 - 12 - 2020
    17 - 12 - 2020
  • Washington
    13 - 12 - 2020
    17 - 12 - 2020
  • Kuala Lumpur
    6 - 12 - 2020
    10 - 12 - 2020
  • Rome
    6 - 12 - 2020
    10 - 12 - 2020
  • Barcelona
    6 - 12 - 2020
    10 - 12 - 2020
  • Zurich
    6 - 12 - 2020
    10 - 12 - 2020
  • Istanbul
    24 - 1 - 2021
    28 - 1 - 2021
  • Bali
    24 - 1 - 2021
    28 - 1 - 2021
  • Singapore
    24 - 1 - 2021
    28 - 1 - 2021
  • Washington
    24 - 1 - 2021
    28 - 1 - 2021
  • Dubai
    17 - 1 - 2021
    21 - 1 - 2021
  • Paris
    17 - 1 - 2021
    21 - 1 - 2021
  • Hong Kong
    17 - 1 - 2021
    21 - 1 - 2021
  • Dubai
    10 - 1 - 2021
    14 - 1 - 2021
  • Paris
    10 - 1 - 2021
    14 - 1 - 2021
  • Hong Kong
    10 - 1 - 2021
    14 - 1 - 2021
  • Kuala Lumpur
    3 - 1 - 2021
    7 - 1 - 2021
  • Rome
    3 - 1 - 2021
    7 - 1 - 2021
  • Barcelona
    3 - 1 - 2021
    7 - 1 - 2021
  • Zurich
    3 - 1 - 2021
    7 - 1 - 2021
  • London
    17 - 1 - 2021
    21 - 1 - 2021
  • Madrid
    17 - 1 - 2021
    21 - 1 - 2021
  • Munich
    17 - 1 - 2021
    21 - 1 - 2021
  • Berlin
    17 - 1 - 2021
    21 - 1 - 2021
  • New York
    17 - 1 - 2021
    21 - 1 - 2021
  • London
    28 - 2 - 2021
    4 - 3 - 2021
  • Madrid
    28 - 2 - 2021
    4 - 3 - 2021
  • Munich
    28 - 2 - 2021
    4 - 3 - 2021
  • Berlin
    28 - 2 - 2021
    4 - 3 - 2021
  • New York
    28 - 2 - 2021
    4 - 3 - 2021
  • Dubai
    21 - 2 - 2021
    25 - 2 - 2021
  • Paris
    21 - 2 - 2021
    25 - 2 - 2021
  • Hong Kong
    21 - 2 - 2021
    25 - 2 - 2021
  • Istanbul
    14 - 2 - 2021
    18 - 2 - 2021
  • Bali
    14 - 2 - 2021
    18 - 2 - 2021
  • Singapore
    14 - 2 - 2021
    18 - 2 - 2021
  • Washington
    14 - 2 - 2021
    18 - 2 - 2021
  • Kuala Lumpur
    7 - 2 - 2021
    11 - 2 - 2021
  • Rome
    7 - 2 - 2021
    11 - 2 - 2021
  • Barcelona
    7 - 2 - 2021
    11 - 2 - 2021
  • Zurich
    7 - 2 - 2021
    11 - 2 - 2021
  • Istanbul
    21 - 3 - 2021
    25 - 3 - 2021
  • Bali
    21 - 3 - 2021
    25 - 3 - 2021
  • Singapore
    21 - 3 - 2021
    25 - 3 - 2021
  • Washington
    21 - 3 - 2021
    25 - 3 - 2021
  • Dubai
    14 - 3 - 2021
    18 - 3 - 2021
  • Paris
    14 - 3 - 2021
    18 - 3 - 2021
  • Hong Kong
    14 - 3 - 2021
    18 - 3 - 2021
  • Dubai
    7 - 3 - 2021
    11 - 3 - 2021
  • Paris
    7 - 3 - 2021
    11 - 3 - 2021
  • Hong Kong
    7 - 3 - 2021
    11 - 3 - 2021
  • Kuala Lumpur
    28 - 3 - 2021
    1 - 4 - 2021
  • Rome
    28 - 3 - 2021
    1 - 4 - 2021
  • Barcelona
    28 - 3 - 2021
    1 - 4 - 2021
  • Zurich
    28 - 3 - 2021
    1 - 4 - 2021
  • London
    14 - 3 - 2021
    18 - 3 - 2021
  • Madrid
    14 - 3 - 2021
    18 - 3 - 2021
  • Munich
    14 - 3 - 2021
    18 - 3 - 2021
  • Berlin
    14 - 3 - 2021
    18 - 3 - 2021
  • New York
    14 - 3 - 2021
    18 - 3 - 2021
  • London
    25 - 4 - 2021
    29 - 4 - 2021
  • Madrid
    25 - 4 - 2021
    29 - 4 - 2021
  • Munich
    25 - 4 - 2021
    29 - 4 - 2021
  • Berlin
    25 - 4 - 2021
    29 - 4 - 2021
  • New York
    25 - 4 - 2021
    29 - 4 - 2021
  • Dubai
    4 - 4 - 2021
    8 - 4 - 2021
  • Paris
    4 - 4 - 2021
    8 - 4 - 2021
  • Hong Kong
    4 - 4 - 2021
    8 - 4 - 2021
  • Istanbul
    11 - 4 - 2021
    15 - 4 - 2021
  • Bali
    11 - 4 - 2021
    15 - 4 - 2021
  • Singapore
    11 - 4 - 2021
    15 - 4 - 2021
  • Washington
    11 - 4 - 2021
    15 - 4 - 2021
  • Kuala Lumpur
    18 - 4 - 2021
    22 - 4 - 2021
  • Rome
    18 - 4 - 2021
    22 - 4 - 2021
  • Barcelona
    18 - 4 - 2021
    22 - 4 - 2021
  • Zurich
    18 - 4 - 2021
    22 - 4 - 2021
  • Istanbul
    9 - 5 - 2021
    13 - 5 - 2021
  • Bali
    9 - 5 - 2021
    13 - 5 - 2021
  • Singapore
    9 - 5 - 2021
    13 - 5 - 2021
  • Washington
    9 - 5 - 2021
    13 - 5 - 2021
  • Dubai
    2 - 5 - 2021
    6 - 5 - 2021
  • Paris
    2 - 5 - 2021
    6 - 5 - 2021
  • Hong Kong
    2 - 5 - 2021
    6 - 5 - 2021
  • Dubai
    16 - 5 - 2021
    20 - 5 - 2021
  • Paris
    16 - 5 - 2021
    20 - 5 - 2021
  • Hong Kong
    16 - 5 - 2021
    20 - 5 - 2021
  • Kuala Lumpur
    23 - 5 - 2021
    27 - 5 - 2021
  • Rome
    23 - 5 - 2021
    27 - 5 - 2021
  • Barcelona
    23 - 5 - 2021
    27 - 5 - 2021
  • Zurich
    23 - 5 - 2021
    27 - 5 - 2021
  • London
    2 - 5 - 2021
    6 - 5 - 2021
  • Madrid
    2 - 5 - 2021
    6 - 5 - 2021
  • Munich
    2 - 5 - 2021
    6 - 5 - 2021
  • Berlin
    2 - 5 - 2021
    6 - 5 - 2021
  • New York
    2 - 5 - 2021
    6 - 5 - 2021
  • London
    13 - 6 - 2021
    17 - 6 - 2021
  • Madrid
    13 - 6 - 2021
    17 - 6 - 2021
  • Munich
    13 - 6 - 2021
    17 - 6 - 2021
  • Berlin
    13 - 6 - 2021
    17 - 6 - 2021
  • New York
    13 - 6 - 2021
    17 - 6 - 2021
  • Dubai
    20 - 6 - 2021
    24 - 6 - 2021
  • Paris
    20 - 6 - 2021
    24 - 6 - 2021
  • Hong Kong
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • Bali
    27 - 6 - 2021
    1 - 7 - 2021
  • Singapore
    27 - 6 - 2021
    1 - 7 - 2021
  • Washington
    27 - 6 - 2021
    1 - 7 - 2021
  • Kuala Lumpur
    6 - 6 - 2021
    10 - 6 - 2021
  • Rome
    6 - 6 - 2021
    10 - 6 - 2021
  • Barcelona
    6 - 6 - 2021
    10 - 6 - 2021
  • Zurich
    6 - 6 - 2021
    10 - 6 - 2021
  • Istanbul
    4 - 7 - 2021
    8 - 7 - 2021
  • Bali
    4 - 7 - 2021
    8 - 7 - 2021
  • Singapore
    4 - 7 - 2021
    8 - 7 - 2021
  • Washington
    4 - 7 - 2021
    8 - 7 - 2021
  • Dubai
    11 - 7 - 2021
    15 - 7 - 2021
  • Paris
    11 - 7 - 2021
    15 - 7 - 2021
  • Hong Kong
    11 - 7 - 2021
    15 - 7 - 2021
  • Dubai
    18 - 7 - 2021
    22 - 7 - 2021
  • Paris
    18 - 7 - 2021
    22 - 7 - 2021
  • Hong Kong
    18 - 7 - 2021
    22 - 7 - 2021
  • Kuala Lumpur
    25 - 7 - 2021
    29 - 7 - 2021
  • Rome
    25 - 7 - 2021
    29 - 7 - 2021
  • Barcelona
    25 - 7 - 2021
    29 - 7 - 2021
  • Zurich
    25 - 7 - 2021
    29 - 7 - 2021
  • London
    11 - 7 - 2021
    15 - 7 - 2021
  • Madrid
    11 - 7 - 2021
    15 - 7 - 2021
  • Munich
    11 - 7 - 2021
    15 - 7 - 2021
  • Berlin
    11 - 7 - 2021
    15 - 7 - 2021
  • New York
    11 - 7 - 2021
    15 - 7 - 2021
  • London
    18 - 7 - 2021
    22 - 7 - 2021
  • Madrid
    18 - 7 - 2021
    22 - 7 - 2021
  • Munich
    18 - 7 - 2021
    22 - 7 - 2021
  • Berlin
    18 - 7 - 2021
    22 - 7 - 2021
  • New York
    18 - 7 - 2021
    22 - 7 - 2021
  • London
    1 - 8 - 2021
    5 - 8 - 2021
  • Madrid
    1 - 8 - 2021
    5 - 8 - 2021
  • Munich
    1 - 8 - 2021
    5 - 8 - 2021
  • Berlin
    1 - 8 - 2021
    5 - 8 - 2021
  • New York
    1 - 8 - 2021
    5 - 8 - 2021
  • Dubai
    8 - 8 - 2021
    12 - 8 - 2021
  • Paris
    8 - 8 - 2021
    12 - 8 - 2021
  • Hong Kong
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • Bali
    15 - 8 - 2021
    19 - 8 - 2021
  • Singapore
    15 - 8 - 2021
    19 - 8 - 2021
  • Washington
    15 - 8 - 2021
    19 - 8 - 2021
  • Kuala Lumpur
    22 - 8 - 2021
    26 - 8 - 2021
  • Rome
    22 - 8 - 2021
    26 - 8 - 2021
  • Barcelona
    22 - 8 - 2021
    26 - 8 - 2021
  • Zurich
    22 - 8 - 2021
    26 - 8 - 2021
  • Istanbul
    26 - 9 - 2021
    30 - 9 - 2021
  • Bali
    26 - 9 - 2021
    30 - 9 - 2021
  • Singapore
    26 - 9 - 2021
    30 - 9 - 2021
  • Washington
    26 - 9 - 2021
    30 - 9 - 2021
  • Dubai
    5 - 9 - 2021
    9 - 9 - 2021
  • Paris
    5 - 9 - 2021
    9 - 9 - 2021
  • Hong Kong
    5 - 9 - 2021
    9 - 9 - 2021
  • Dubai
    12 - 9 - 2021
    16 - 9 - 2021
  • Paris
    12 - 9 - 2021
    16 - 9 - 2021
  • Hong Kong
    12 - 9 - 2021
    16 - 9 - 2021
  • Kuala Lumpur
    19 - 9 - 2021
    23 - 9 - 2021
  • Rome
    19 - 9 - 2021
    23 - 9 - 2021
  • Barcelona
    19 - 9 - 2021
    23 - 9 - 2021
  • Zurich
    19 - 9 - 2021
    23 - 9 - 2021
  • London
    5 - 9 - 2021
    9 - 9 - 2021
  • Madrid
    5 - 9 - 2021
    9 - 9 - 2021
  • Munich
    5 - 9 - 2021
    9 - 9 - 2021
  • Berlin
    5 - 9 - 2021
    9 - 9 - 2021
  • New York
    5 - 9 - 2021
    9 - 9 - 2021
  • London
    17 - 10 - 2021
    21 - 10 - 2021
  • Madrid
    17 - 10 - 2021
    21 - 10 - 2021
  • Munich
    17 - 10 - 2021
    21 - 10 - 2021
  • Berlin
    17 - 10 - 2021
    21 - 10 - 2021
  • New York
    17 - 10 - 2021
    21 - 10 - 2021
  • Dubai
    24 - 10 - 2021
    28 - 10 - 2021
  • Paris
    24 - 10 - 2021
    28 - 10 - 2021
  • Hong Kong
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • Bali
    3 - 10 - 2021
    7 - 10 - 2021
  • Singapore
    3 - 10 - 2021
    7 - 10 - 2021
  • Washington
    3 - 10 - 2021
    7 - 10 - 2021
  • Kuala Lumpur
    10 - 10 - 2021
    14 - 10 - 2021
  • Rome
    10 - 10 - 2021
    14 - 10 - 2021
  • Barcelona
    10 - 10 - 2021
    14 - 10 - 2021
  • Zurich
    10 - 10 - 2021
    14 - 10 - 2021
  • Istanbul
    21 - 11 - 2021
    25 - 11 - 2021
  • Bali
    21 - 11 - 2021
    25 - 11 - 2021
  • Singapore
    21 - 11 - 2021
    25 - 11 - 2021
  • Washington
    21 - 11 - 2021
    25 - 11 - 2021
  • Dubai
    7 - 11 - 2021
    11 - 11 - 2021
  • Paris
    7 - 11 - 2021
    11 - 11 - 2021
  • Hong Kong
    7 - 11 - 2021
    11 - 11 - 2021
  • Kuala Lumpur
    14 - 11 - 2021
    18 - 11 - 2021
  • Rome
    14 - 11 - 2021
    18 - 11 - 2021
  • Barcelona
    14 - 11 - 2021
    18 - 11 - 2021
  • Zurich
    14 - 11 - 2021
    18 - 11 - 2021

Objectives:

By the end of the program, participants will be able to:

  • Identify quality management concepts and mandates.
  • Define quality strategic planning and control process and its main components.
  • Define strategic quality management and draft a quality strategy plan.
  • Use the strategy of the organization to determine Key Performance Indicators (KPIs).
  • Convert a strategic plan to an operating plan.
  • Draft a quality department balanced scorecard.

The Contents:

Strategic Quality Management and Strategic Thinking

  • Quality Evolution and Concepts
  • Evaluation of Strategic Management
  • Strategic Thinking versus Strategic Planning in Quality Departments
  • The Strategic Planning and Control Process
  • Benefits of Strategic Management to the Quality Professional

Analysis of the Environment

  • Situation Analysis Tools in Quality Departments
  • Defining Quality Visions and Missions
  • Setting Quality Strategic Goals
  • Identifying Critical Success Factors in Quality
  • Key Result Areas and Key Performance Indicators
  • Core Competencies and Core Values

Goals, Objectives and Creative Strategies

  • Goals, Objectives and Targets for the Quality Division
  • Financial versus Non-Financial Objectives
  • The Use of Key Result Areas in Quality Sector
  • Adopting Effective Strategies to Achieve Excellence
  • Examples in Quality Department Strategies

Developing Operating Plans

  • From Vision to Action Plan
  • The How-How Technique to Develop Quality Related Initiatives
  • Criteria of Effective Action Plans
  • Linking Goals, Strategies, Action Plans and Budgets
  • Developing a Quality Department Plan

Measuring Quality Management Strategy Achievement 

  • Approaches to Control in Quality
  • Using Key Result Areas (KRAs) to Create Key Performance Indicators (KPIs) for the Process Control
  • Setting Targets
  • The Balanced Scorecard for the Quality Department

Strategic Deployment of Quality Frameworks and Excellence Awards

  • EFQM
  • Dubai Quality Award
  • HH Sheikh Khalifa Excellence Award

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