Strategic Quality Management Course Schedule
Type a city name
Venue | Start Date | End Date | Details |
---|---|---|---|
Kuala Lumpur , Malaysia | 8 - 10 - 2023 | 12 - 10 - 2023 |
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London , UK | 15 - 10 - 2023 | 19 - 10 - 2023 |
|
Dubai , UAE | 22 - 10 - 2023 | 26 - 10 - 2023 |
|
Paris , France | 22 - 10 - 2023 | 26 - 10 - 2023 |
|
Dubai , UAE | 5 - 11 - 2023 | 9 - 11 - 2023 |
|
Paris , France | 5 - 11 - 2023 | 9 - 11 - 2023 |
|
Kuala Lumpur , Malaysia | 12 - 11 - 2023 | 16 - 11 - 2023 |
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Istanbul , Turkey | 19 - 11 - 2023 | 23 - 11 - 2023 |
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Dubai , UAE | 26 - 11 - 2023 | 30 - 11 - 2023 |
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Paris , France | 26 - 11 - 2023 | 30 - 11 - 2023 |
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London , UK | 26 - 11 - 2023 | 30 - 11 - 2023 |
|
Kuala Lumpur , Malaysia | 3 - 12 - 2023 | 7 - 12 - 2023 |
|
Istanbul , Turkey | 10 - 12 - 2023 | 14 - 12 - 2023 |
|
Dubai , UAE | 10 - 12 - 2023 | 14 - 12 - 2023 |
|
Paris , France | 10 - 12 - 2023 | 14 - 12 - 2023 |
|
London , UK | 10 - 12 - 2023 | 14 - 12 - 2023 |
|
London , UK | 17 - 12 - 2023 | 21 - 12 - 2023 |
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Dubai , UAE | 24 - 12 - 2023 | 28 - 12 - 2023 |
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Paris , France | 24 - 12 - 2023 | 28 - 12 - 2023 |
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Kuala Lumpur , Malaysia | 7 - 1 - 2024 | 11 - 1 - 2024 |
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Dubai , UAE | 14 - 1 - 2024 | 18 - 1 - 2024 |
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Paris , France | 14 - 1 - 2024 | 18 - 1 - 2024 |
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Dubai , UAE | 21 - 1 - 2024 | 25 - 1 - 2024 |
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Paris , France | 21 - 1 - 2024 | 25 - 1 - 2024 |
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London , UK | 21 - 1 - 2024 | 25 - 1 - 2024 |
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Istanbul , Turkey | 28 - 1 - 2024 | 1 - 2 - 2024 |
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Kuala Lumpur , Malaysia | 4 - 2 - 2024 | 8 - 2 - 2024 |
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Istanbul , Turkey | 11 - 2 - 2024 | 15 - 2 - 2024 |
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Dubai , UAE | 11 - 2 - 2024 | 15 - 2 - 2024 |
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Paris , France | 11 - 2 - 2024 | 15 - 2 - 2024 |
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London , UK | 11 - 2 - 2024 | 15 - 2 - 2024 |
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Dubai , UAE | 18 - 2 - 2024 | 22 - 2 - 2024 |
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Paris , France | 18 - 2 - 2024 | 22 - 2 - 2024 |
|
London , UK | 25 - 2 - 2024 | 29 - 2 - 2024 |
|
Dubai , UAE | 3 - 3 - 2024 | 7 - 3 - 2024 |
|
Paris , France | 3 - 3 - 2024 | 7 - 3 - 2024 |
|
Dubai , UAE | 10 - 3 - 2024 | 14 - 3 - 2024 |
|
Paris , France | 10 - 3 - 2024 | 14 - 3 - 2024 |
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London , UK | 10 - 3 - 2024 | 14 - 3 - 2024 |
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Istanbul , Turkey | 17 - 3 - 2024 | 21 - 3 - 2024 |
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Kuala Lumpur , Malaysia | 24 - 3 - 2024 | 28 - 3 - 2024 |
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Dubai , UAE | 7 - 4 - 2024 | 11 - 4 - 2024 |
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Paris , France | 7 - 4 - 2024 | 11 - 4 - 2024 |
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Istanbul , Turkey | 14 - 4 - 2024 | 18 - 4 - 2024 |
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Dubai , UAE | 14 - 4 - 2024 | 18 - 4 - 2024 |
|
Paris , France | 14 - 4 - 2024 | 18 - 4 - 2024 |
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London , UK | 14 - 4 - 2024 | 18 - 4 - 2024 |
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Kuala Lumpur , Malaysia | 21 - 4 - 2024 | 25 - 4 - 2024 |
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London , UK | 28 - 4 - 2024 | 2 - 5 - 2024 |
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Course Description
Objectives:
By the end of the program, participants will be able to:
- Identify quality management concepts and mandates.
- Define quality strategic planning and control process and its main components.
- Define strategic quality management and draft a quality strategy plan.
- Use the strategy of the organization to determine Key Performance Indicators (KPIs).
- Convert a strategic plan to an operating plan.
- Draft a quality department balanced scorecard.
The Contents:
Strategic Quality Management and Strategic Thinking
- Quality Evolution and Concepts
- Evaluation of Strategic Management
- Strategic Thinking versus Strategic Planning in Quality Departments
- The Strategic Planning and Control Process
- Benefits of Strategic Management to the Quality Professional
Analysis of the Environment
- Situation Analysis Tools in Quality Departments
- Defining Quality Visions and Missions
- Setting Quality Strategic Goals
- Identifying Critical Success Factors in Quality
- Key Result Areas and Key Performance Indicators
- Core Competencies and Core Values
Goals, Objectives and Creative Strategies
- Goals, Objectives and Targets for the Quality Division
- Financial versus Non-Financial Objectives
- The Use of Key Result Areas in Quality Sector
- Adopting Effective Strategies to Achieve Excellence
- Examples in Quality Department Strategies
Developing Operating Plans
- From Vision to Action Plan
- The How-How Technique to Develop Quality Related Initiatives
- Criteria of Effective Action Plans
- Linking Goals, Strategies, Action Plans and Budgets
- Developing a Quality Department Plan
Measuring Quality Management Strategy Achievement
- Approaches to Control in Quality
- Using Key Result Areas (KRAs) to Create Key Performance Indicators (KPIs) for the Process Control
- Setting Targets
- The Balanced Scorecard for the Quality Department
Strategic Deployment of Quality Frameworks and Excellence Awards
- EFQM
- Dubai Quality Award
- HH Sheikh Khalifa Excellence Award