Strategic Quality Management Course

BMC Training provides Strategic Quality Management in Quality and Productivity. There are 49 training sessions in different cities.

Strategic Quality Management Course Schedule

Type a city name
Venue Start Date End Date Details
Kuala Lumpur , Malaysia 8 - 10 - 2023 12 - 10 - 2023
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London , UK 15 - 10 - 2023 19 - 10 - 2023
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Dubai , UAE 22 - 10 - 2023 26 - 10 - 2023
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Paris , France 22 - 10 - 2023 26 - 10 - 2023
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Dubai , UAE 5 - 11 - 2023 9 - 11 - 2023
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Paris , France 5 - 11 - 2023 9 - 11 - 2023
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Kuala Lumpur , Malaysia 12 - 11 - 2023 16 - 11 - 2023
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Istanbul , Turkey 19 - 11 - 2023 23 - 11 - 2023
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Dubai , UAE 26 - 11 - 2023 30 - 11 - 2023
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Paris , France 26 - 11 - 2023 30 - 11 - 2023
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London , UK 26 - 11 - 2023 30 - 11 - 2023
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Kuala Lumpur , Malaysia 3 - 12 - 2023 7 - 12 - 2023
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Istanbul , Turkey 10 - 12 - 2023 14 - 12 - 2023
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Dubai , UAE 10 - 12 - 2023 14 - 12 - 2023
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Paris , France 10 - 12 - 2023 14 - 12 - 2023
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London , UK 10 - 12 - 2023 14 - 12 - 2023
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London , UK 17 - 12 - 2023 21 - 12 - 2023
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Dubai , UAE 24 - 12 - 2023 28 - 12 - 2023
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Paris , France 24 - 12 - 2023 28 - 12 - 2023
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Kuala Lumpur , Malaysia 7 - 1 - 2024 11 - 1 - 2024
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Dubai , UAE 14 - 1 - 2024 18 - 1 - 2024
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Paris , France 14 - 1 - 2024 18 - 1 - 2024
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Dubai , UAE 21 - 1 - 2024 25 - 1 - 2024
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Paris , France 21 - 1 - 2024 25 - 1 - 2024
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London , UK 21 - 1 - 2024 25 - 1 - 2024
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Istanbul , Turkey 28 - 1 - 2024 1 - 2 - 2024
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Kuala Lumpur , Malaysia 4 - 2 - 2024 8 - 2 - 2024
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Istanbul , Turkey 11 - 2 - 2024 15 - 2 - 2024
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Dubai , UAE 11 - 2 - 2024 15 - 2 - 2024
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Paris , France 11 - 2 - 2024 15 - 2 - 2024
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London , UK 11 - 2 - 2024 15 - 2 - 2024
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Dubai , UAE 18 - 2 - 2024 22 - 2 - 2024
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Paris , France 18 - 2 - 2024 22 - 2 - 2024
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London , UK 25 - 2 - 2024 29 - 2 - 2024
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Dubai , UAE 3 - 3 - 2024 7 - 3 - 2024
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Paris , France 3 - 3 - 2024 7 - 3 - 2024
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Dubai , UAE 10 - 3 - 2024 14 - 3 - 2024
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Paris , France 10 - 3 - 2024 14 - 3 - 2024
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London , UK 10 - 3 - 2024 14 - 3 - 2024
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Istanbul , Turkey 17 - 3 - 2024 21 - 3 - 2024
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Kuala Lumpur , Malaysia 24 - 3 - 2024 28 - 3 - 2024
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Dubai , UAE 7 - 4 - 2024 11 - 4 - 2024
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Paris , France 7 - 4 - 2024 11 - 4 - 2024
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Istanbul , Turkey 14 - 4 - 2024 18 - 4 - 2024
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Dubai , UAE 14 - 4 - 2024 18 - 4 - 2024
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Paris , France 14 - 4 - 2024 18 - 4 - 2024
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London , UK 14 - 4 - 2024 18 - 4 - 2024
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Kuala Lumpur , Malaysia 21 - 4 - 2024 25 - 4 - 2024
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London , UK 28 - 4 - 2024 2 - 5 - 2024
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Course Description

Objectives:

By the end of the program, participants will be able to:

  • Identify quality management concepts and mandates.
  • Define quality strategic planning and control process and its main components.
  • Define strategic quality management and draft a quality strategy plan.
  • Use the strategy of the organization to determine Key Performance Indicators (KPIs).
  • Convert a strategic plan to an operating plan.
  • Draft a quality department balanced scorecard.

The Contents:

Strategic Quality Management and Strategic Thinking

  • Quality Evolution and Concepts
  • Evaluation of Strategic Management
  • Strategic Thinking versus Strategic Planning in Quality Departments
  • The Strategic Planning and Control Process
  • Benefits of Strategic Management to the Quality Professional

Analysis of the Environment

  • Situation Analysis Tools in Quality Departments
  • Defining Quality Visions and Missions
  • Setting Quality Strategic Goals
  • Identifying Critical Success Factors in Quality
  • Key Result Areas and Key Performance Indicators
  • Core Competencies and Core Values

Goals, Objectives and Creative Strategies

  • Goals, Objectives and Targets for the Quality Division
  • Financial versus Non-Financial Objectives
  • The Use of Key Result Areas in Quality Sector
  • Adopting Effective Strategies to Achieve Excellence
  • Examples in Quality Department Strategies

Developing Operating Plans

  • From Vision to Action Plan
  • The How-How Technique to Develop Quality Related Initiatives
  • Criteria of Effective Action Plans
  • Linking Goals, Strategies, Action Plans and Budgets
  • Developing a Quality Department Plan

Measuring Quality Management Strategy Achievement 

  • Approaches to Control in Quality
  • Using Key Result Areas (KRAs) to Create Key Performance Indicators (KPIs) for the Process Control
  • Setting Targets
  • The Balanced Scorecard for the Quality Department

Strategic Deployment of Quality Frameworks and Excellence Awards

  • EFQM
  • Dubai Quality Award
  • HH Sheikh Khalifa Excellence Award