/  Managing Employee Performance, Behaviour and Attitudes Training

Managing Employee Performance, Behaviour and Attitudes Training

BMC Training provides a training course in Managing Employee Performance, Behaviour and Attitudes in Human Resource Management

Course Title
Venue
Start Date
End Date
  • Dubai
    20 - 12 - 2020
    24 - 12 - 2020
  • Paris
    20 - 12 - 2020
    24 - 12 - 2020
  • Hong Kong
    20 - 12 - 2020
    24 - 12 - 2020
  • Kuala Lumpur
    27 - 12 - 2020
    31 - 12 - 2020
  • Rome
    27 - 12 - 2020
    31 - 12 - 2020
  • Barcelona
    27 - 12 - 2020
    31 - 12 - 2020
  • Zurich
    27 - 12 - 2020
    31 - 12 - 2020
  • Istanbul
    13 - 12 - 2020
    17 - 12 - 2020
  • Bali
    13 - 12 - 2020
    17 - 12 - 2020
  • Singapore
    13 - 12 - 2020
    17 - 12 - 2020
  • Washington
    13 - 12 - 2020
    17 - 12 - 2020
  • London
    6 - 12 - 2020
    10 - 12 - 2020
  • Madrid
    6 - 12 - 2020
    10 - 12 - 2020
  • Munich
    6 - 12 - 2020
    10 - 12 - 2020
  • Berlin
    6 - 12 - 2020
    10 - 12 - 2020
  • New York
    6 - 12 - 2020
    10 - 12 - 2020
  • Dubai
    13 - 12 - 2020
    17 - 12 - 2020
  • Paris
    13 - 12 - 2020
    17 - 12 - 2020
  • Hong Kong
    13 - 12 - 2020
    17 - 12 - 2020
  • Dubai
    6 - 12 - 2020
    10 - 12 - 2020
  • Paris
    6 - 12 - 2020
    10 - 12 - 2020
  • Hong Kong
    6 - 12 - 2020
    10 - 12 - 2020
  • Istanbul
    24 - 1 - 2021
    28 - 1 - 2021
  • Bali
    24 - 1 - 2021
    28 - 1 - 2021
  • Singapore
    24 - 1 - 2021
    28 - 1 - 2021
  • Washington
    24 - 1 - 2021
    28 - 1 - 2021
  • Kuala Lumpur
    17 - 1 - 2021
    21 - 1 - 2021
  • Rome
    17 - 1 - 2021
    21 - 1 - 2021
  • Barcelona
    17 - 1 - 2021
    21 - 1 - 2021
  • Zurich
    17 - 1 - 2021
    21 - 1 - 2021
  • Dubai
    10 - 1 - 2021
    14 - 1 - 2021
  • Paris
    10 - 1 - 2021
    14 - 1 - 2021
  • Hong Kong
    10 - 1 - 2021
    14 - 1 - 2021
  • London
    3 - 1 - 2021
    7 - 1 - 2021
  • Madrid
    3 - 1 - 2021
    7 - 1 - 2021
  • Munich
    3 - 1 - 2021
    7 - 1 - 2021
  • Berlin
    3 - 1 - 2021
    7 - 1 - 2021
  • New York
    3 - 1 - 2021
    7 - 1 - 2021
  • Dubai
    24 - 1 - 2021
    28 - 1 - 2021
  • Paris
    24 - 1 - 2021
    28 - 1 - 2021
  • Hong Kong
    24 - 1 - 2021
    28 - 1 - 2021
  • Dubai
    28 - 2 - 2021
    4 - 3 - 2021
  • Paris
    28 - 2 - 2021
    4 - 3 - 2021
  • Hong Kong
    28 - 2 - 2021
    4 - 3 - 2021
  • Kuala Lumpur
    21 - 2 - 2021
    25 - 2 - 2021
  • Rome
    21 - 2 - 2021
    25 - 2 - 2021
  • Barcelona
    21 - 2 - 2021
    25 - 2 - 2021
  • Zurich
    21 - 2 - 2021
    25 - 2 - 2021
  • Istanbul
    14 - 2 - 2021
    18 - 2 - 2021
  • Bali
    14 - 2 - 2021
    18 - 2 - 2021
  • Singapore
    14 - 2 - 2021
    18 - 2 - 2021
  • Washington
    14 - 2 - 2021
    18 - 2 - 2021
  • London
    7 - 2 - 2021
    11 - 2 - 2021
  • Madrid
    7 - 2 - 2021
    11 - 2 - 2021
  • Munich
    7 - 2 - 2021
    11 - 2 - 2021
  • Berlin
    7 - 2 - 2021
    11 - 2 - 2021
  • New York
    7 - 2 - 2021
    11 - 2 - 2021
  • Dubai
    14 - 2 - 2021
    18 - 2 - 2021
  • Paris
    14 - 2 - 2021
    18 - 2 - 2021
  • Hong Kong
    14 - 2 - 2021
    18 - 2 - 2021
  • Dubai
    7 - 2 - 2021
    11 - 2 - 2021
  • Paris
    7 - 2 - 2021
    11 - 2 - 2021
  • Hong Kong
    7 - 2 - 2021
    11 - 2 - 2021
  • Istanbul
    21 - 3 - 2021
    25 - 3 - 2021
  • Bali
    21 - 3 - 2021
    25 - 3 - 2021
  • Singapore
    21 - 3 - 2021
    25 - 3 - 2021
  • Washington
    21 - 3 - 2021
    25 - 3 - 2021
  • Kuala Lumpur
    14 - 3 - 2021
    18 - 3 - 2021
  • Rome
    14 - 3 - 2021
    18 - 3 - 2021
  • Barcelona
    14 - 3 - 2021
    18 - 3 - 2021
  • Zurich
    14 - 3 - 2021
    18 - 3 - 2021
  • Dubai
    7 - 3 - 2021
    11 - 3 - 2021
  • Paris
    7 - 3 - 2021
    11 - 3 - 2021
  • Hong Kong
    7 - 3 - 2021
    11 - 3 - 2021
  • London
    28 - 3 - 2021
    1 - 4 - 2021
  • Madrid
    28 - 3 - 2021
    1 - 4 - 2021
  • Munich
    28 - 3 - 2021
    1 - 4 - 2021
  • Berlin
    28 - 3 - 2021
    1 - 4 - 2021
  • New York
    28 - 3 - 2021
    1 - 4 - 2021
  • Dubai
    21 - 3 - 2021
    25 - 3 - 2021
  • Paris
    21 - 3 - 2021
    25 - 3 - 2021
  • Hong Kong
    21 - 3 - 2021
    25 - 3 - 2021
  • Dubai
    25 - 4 - 2021
    29 - 4 - 2021
  • Paris
    25 - 4 - 2021
    29 - 4 - 2021
  • Hong Kong
    25 - 4 - 2021
    29 - 4 - 2021
  • Kuala Lumpur
    4 - 4 - 2021
    8 - 4 - 2021
  • Rome
    4 - 4 - 2021
    8 - 4 - 2021
  • Barcelona
    4 - 4 - 2021
    8 - 4 - 2021
  • Zurich
    4 - 4 - 2021
    8 - 4 - 2021
  • Istanbul
    11 - 4 - 2021
    15 - 4 - 2021
  • Bali
    11 - 4 - 2021
    15 - 4 - 2021
  • Singapore
    11 - 4 - 2021
    15 - 4 - 2021
  • Washington
    11 - 4 - 2021
    15 - 4 - 2021
  • London
    18 - 4 - 2021
    22 - 4 - 2021
  • Madrid
    18 - 4 - 2021
    22 - 4 - 2021
  • Munich
    18 - 4 - 2021
    22 - 4 - 2021
  • Berlin
    18 - 4 - 2021
    22 - 4 - 2021
  • New York
    18 - 4 - 2021
    22 - 4 - 2021
  • Dubai
    11 - 4 - 2021
    15 - 4 - 2021
  • Paris
    11 - 4 - 2021
    15 - 4 - 2021
  • Hong Kong
    11 - 4 - 2021
    15 - 4 - 2021
  • Dubai
    18 - 4 - 2021
    22 - 4 - 2021
  • Paris
    18 - 4 - 2021
    22 - 4 - 2021
  • Hong Kong
    18 - 4 - 2021
    22 - 4 - 2021
  • Istanbul
    9 - 5 - 2021
    13 - 5 - 2021
  • Bali
    9 - 5 - 2021
    13 - 5 - 2021
  • Singapore
    9 - 5 - 2021
    13 - 5 - 2021
  • Washington
    9 - 5 - 2021
    13 - 5 - 2021
  • Kuala Lumpur
    2 - 5 - 2021
    6 - 5 - 2021
  • Rome
    2 - 5 - 2021
    6 - 5 - 2021
  • Barcelona
    2 - 5 - 2021
    6 - 5 - 2021
  • Zurich
    2 - 5 - 2021
    6 - 5 - 2021
  • Dubai
    16 - 5 - 2021
    20 - 5 - 2021
  • Paris
    16 - 5 - 2021
    20 - 5 - 2021
  • Hong Kong
    16 - 5 - 2021
    20 - 5 - 2021
  • London
    23 - 5 - 2021
    27 - 5 - 2021
  • Madrid
    23 - 5 - 2021
    27 - 5 - 2021
  • Munich
    23 - 5 - 2021
    27 - 5 - 2021
  • Berlin
    23 - 5 - 2021
    27 - 5 - 2021
  • New York
    23 - 5 - 2021
    27 - 5 - 2021
  • Dubai
    9 - 5 - 2021
    13 - 5 - 2021
  • Paris
    9 - 5 - 2021
    13 - 5 - 2021
  • Hong Kong
    9 - 5 - 2021
    13 - 5 - 2021
  • Dubai
    13 - 6 - 2021
    17 - 6 - 2021
  • Paris
    13 - 6 - 2021
    17 - 6 - 2021
  • Hong Kong
    13 - 6 - 2021
    17 - 6 - 2021
  • Kuala Lumpur
    20 - 6 - 2021
    24 - 6 - 2021
  • Rome
    20 - 6 - 2021
    24 - 6 - 2021
  • Barcelona
    20 - 6 - 2021
    24 - 6 - 2021
  • Zurich
    20 - 6 - 2021
    24 - 6 - 2021
  • Istanbul
    27 - 6 - 2021
    1 - 7 - 2021
  • Bali
    27 - 6 - 2021
    1 - 7 - 2021
  • Singapore
    27 - 6 - 2021
    1 - 7 - 2021
  • Washington
    27 - 6 - 2021
    1 - 7 - 2021
  • London
    6 - 6 - 2021
    10 - 6 - 2021
  • Madrid
    6 - 6 - 2021
    10 - 6 - 2021
  • Munich
    6 - 6 - 2021
    10 - 6 - 2021
  • Berlin
    6 - 6 - 2021
    10 - 6 - 2021
  • New York
    6 - 6 - 2021
    10 - 6 - 2021
  • Dubai
    27 - 6 - 2021
    1 - 7 - 2021
  • Paris
    27 - 6 - 2021
    1 - 7 - 2021
  • Hong Kong
    27 - 6 - 2021
    1 - 7 - 2021
  • Dubai
    6 - 6 - 2021
    10 - 6 - 2021
  • Paris
    6 - 6 - 2021
    10 - 6 - 2021
  • Hong Kong
    6 - 6 - 2021
    10 - 6 - 2021
  • Istanbul
    4 - 7 - 2021
    8 - 7 - 2021
  • Bali
    4 - 7 - 2021
    8 - 7 - 2021
  • Singapore
    4 - 7 - 2021
    8 - 7 - 2021
  • Washington
    4 - 7 - 2021
    8 - 7 - 2021
  • Kuala Lumpur
    11 - 7 - 2021
    15 - 7 - 2021
  • Rome
    11 - 7 - 2021
    15 - 7 - 2021
  • Barcelona
    11 - 7 - 2021
    15 - 7 - 2021
  • Zurich
    11 - 7 - 2021
    15 - 7 - 2021
  • Kuala Lumpur
    18 - 7 - 2021
    22 - 7 - 2021
  • Rome
    18 - 7 - 2021
    22 - 7 - 2021
  • Barcelona
    18 - 7 - 2021
    22 - 7 - 2021
  • Zurich
    18 - 7 - 2021
    22 - 7 - 2021
  • London
    25 - 7 - 2021
    29 - 7 - 2021
  • Madrid
    25 - 7 - 2021
    29 - 7 - 2021
  • Munich
    25 - 7 - 2021
    29 - 7 - 2021
  • Berlin
    25 - 7 - 2021
    29 - 7 - 2021
  • New York
    25 - 7 - 2021
    29 - 7 - 2021
  • Dubai
    4 - 7 - 2021
    8 - 7 - 2021
  • Paris
    4 - 7 - 2021
    8 - 7 - 2021
  • Hong Kong
    4 - 7 - 2021
    8 - 7 - 2021
  • Dubai
    1 - 8 - 2021
    5 - 8 - 2021
  • Paris
    1 - 8 - 2021
    5 - 8 - 2021
  • Hong Kong
    1 - 8 - 2021
    5 - 8 - 2021
  • Kuala Lumpur
    8 - 8 - 2021
    12 - 8 - 2021
  • Rome
    8 - 8 - 2021
    12 - 8 - 2021
  • Barcelona
    8 - 8 - 2021
    12 - 8 - 2021
  • Zurich
    8 - 8 - 2021
    12 - 8 - 2021
  • Istanbul
    15 - 8 - 2021
    19 - 8 - 2021
  • Bali
    15 - 8 - 2021
    19 - 8 - 2021
  • Singapore
    15 - 8 - 2021
    19 - 8 - 2021
  • Washington
    15 - 8 - 2021
    19 - 8 - 2021
  • London
    22 - 8 - 2021
    26 - 8 - 2021
  • Madrid
    22 - 8 - 2021
    26 - 8 - 2021
  • Munich
    22 - 8 - 2021
    26 - 8 - 2021
  • Berlin
    22 - 8 - 2021
    26 - 8 - 2021
  • New York
    22 - 8 - 2021
    26 - 8 - 2021
  • Dubai
    15 - 8 - 2021
    19 - 8 - 2021
  • Paris
    15 - 8 - 2021
    19 - 8 - 2021
  • Hong Kong
    15 - 8 - 2021
    19 - 8 - 2021
  • Dubai
    22 - 8 - 2021
    26 - 8 - 2021
  • Paris
    22 - 8 - 2021
    26 - 8 - 2021
  • Hong Kong
    22 - 8 - 2021
    26 - 8 - 2021
  • Istanbul
    26 - 9 - 2021
    30 - 9 - 2021
  • Bali
    26 - 9 - 2021
    30 - 9 - 2021
  • Singapore
    26 - 9 - 2021
    30 - 9 - 2021
  • Washington
    26 - 9 - 2021
    30 - 9 - 2021
  • Kuala Lumpur
    5 - 9 - 2021
    9 - 9 - 2021
  • Rome
    5 - 9 - 2021
    9 - 9 - 2021
  • Barcelona
    5 - 9 - 2021
    9 - 9 - 2021
  • Zurich
    5 - 9 - 2021
    9 - 9 - 2021
  • Dubai
    12 - 9 - 2021
    16 - 9 - 2021
  • Paris
    12 - 9 - 2021
    16 - 9 - 2021
  • Hong Kong
    12 - 9 - 2021
    16 - 9 - 2021
  • London
    19 - 9 - 2021
    23 - 9 - 2021
  • Madrid
    19 - 9 - 2021
    23 - 9 - 2021
  • Munich
    19 - 9 - 2021
    23 - 9 - 2021
  • Berlin
    19 - 9 - 2021
    23 - 9 - 2021
  • New York
    19 - 9 - 2021
    23 - 9 - 2021
  • Dubai
    26 - 9 - 2021
    30 - 9 - 2021
  • Paris
    26 - 9 - 2021
    30 - 9 - 2021
  • Hong Kong
    26 - 9 - 2021
    30 - 9 - 2021
  • Dubai
    17 - 10 - 2021
    21 - 10 - 2021
  • Paris
    17 - 10 - 2021
    21 - 10 - 2021
  • Hong Kong
    17 - 10 - 2021
    21 - 10 - 2021
  • Kuala Lumpur
    24 - 10 - 2021
    28 - 10 - 2021
  • Rome
    24 - 10 - 2021
    28 - 10 - 2021
  • Barcelona
    24 - 10 - 2021
    28 - 10 - 2021
  • Zurich
    24 - 10 - 2021
    28 - 10 - 2021
  • Istanbul
    3 - 10 - 2021
    7 - 10 - 2021
  • Bali
    3 - 10 - 2021
    7 - 10 - 2021
  • Singapore
    3 - 10 - 2021
    7 - 10 - 2021
  • Washington
    3 - 10 - 2021
    7 - 10 - 2021
  • London
    10 - 10 - 2021
    14 - 10 - 2021
  • Madrid
    10 - 10 - 2021
    14 - 10 - 2021
  • Munich
    10 - 10 - 2021
    14 - 10 - 2021
  • Berlin
    10 - 10 - 2021
    14 - 10 - 2021
  • New York
    10 - 10 - 2021
    14 - 10 - 2021
  • Dubai
    3 - 10 - 2021
    7 - 10 - 2021
  • Paris
    3 - 10 - 2021
    7 - 10 - 2021
  • Hong Kong
    3 - 10 - 2021
    7 - 10 - 2021
  • Dubai
    10 - 10 - 2021
    14 - 10 - 2021
  • Paris
    10 - 10 - 2021
    14 - 10 - 2021
  • Hong Kong
    10 - 10 - 2021
    14 - 10 - 2021
  • Istanbul
    21 - 11 - 2021
    25 - 11 - 2021
  • Bali
    21 - 11 - 2021
    25 - 11 - 2021
  • Singapore
    21 - 11 - 2021
    25 - 11 - 2021
  • Washington
    21 - 11 - 2021
    25 - 11 - 2021
  • Dubai
    7 - 11 - 2021
    11 - 11 - 2021
  • Paris
    7 - 11 - 2021
    11 - 11 - 2021
  • Hong Kong
    7 - 11 - 2021
    11 - 11 - 2021
  • London
    14 - 11 - 2021
    18 - 11 - 2021
  • Madrid
    14 - 11 - 2021
    18 - 11 - 2021
  • Munich
    14 - 11 - 2021
    18 - 11 - 2021
  • Berlin
    14 - 11 - 2021
    18 - 11 - 2021
  • New York
    14 - 11 - 2021
    18 - 11 - 2021
  • Dubai
    21 - 11 - 2021
    25 - 11 - 2021
  • Paris
    21 - 11 - 2021
    25 - 11 - 2021
  • Hong Kong
    21 - 11 - 2021
    25 - 11 - 2021

Introduction

This course explores the complex area of human behaviour and performance. Essentially, Managing Performance is about getting the right things done in the right way by the right people. Accordingly, it involves directing and supporting employees in line with the organisation’s vision and aims, and ensuring that the organisation’s strategic goals reflect the needs of the business and are understood by all employees. But it also means that HR Professional, Business Partners and Leaders need to understand human psychology, human behaviour and employee attitudes.

This course will feature:

  • Understanding of human behaviour
  • Managing good and poor performance
  • Understanding talent management & succession planning
  • How to make a Performance Appraisal System Work
  • Understanding the behaviour of others

Objectives

  • Identify & list the key competencies of Emotional Intelligence
  • Illustrate examples of performance decline and the appropriate interventions
  • Differentiate between talent management & succession planning
  • Formulate a business case for appropriate performance appraisal
  • Evaluate the basics of group dynamics

Content

Day One

Understanding the individual

  • Understanding human psychology
  • Understanding yourself
  • The Johari window
  • How are attitudes formed?
  • Your personality style explored
  • Emotional Intelligence (EI)

Day Two

Performance Improvement Planning (PIP)

  • Introduction to PIP
  • Understanding performance decline
  • Factors affecting work performance
  • Work performance interviewing
  • Communication skills for performance improvement
  • Managing good performance – behavioural reinforcement theory

Day Three

Driving Performance through Talent Management

  • Talent management – explored
  • Employee Resourcing in Context
  • Introducing basics of manpower planning
  • Flexibility and introducing the ‘flexible firm’
  • Differentiating succession management & talent management
  • Nationalisation & Talent Management

Day Four

How to make a Performance Appraisal System Work

  • The principles of effective performance appraisal
  • Why performance appraisal matters
  • Performance management in a multi-cultural setting
  • Common reasons for failure and mistakes made
  • How to deal with common mistakes and minimise failure
  • How to structure an appraisal meeting - a step-by-step outline

Day Five

Understanding Others

  • Behaviour styles – passive, aggressive, passive-aggressive & assertive
  • Giving feedback with Emotional Intelligence (EI)
  • Providing appropriate career-path planning - supporting development
  • The psychology of the group
  • An introduction to group dynamics
  • Personal Action Planning

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