Understanding and Implementing Six Sigma Course

BMC Training provides Understanding and Implementing Six Sigma in Quality and Productivity. There are 29 training sessions in different cities.

Understanding and Implementing Six Sigma Course Schedule

Type a city name
Venue Start Date End Date Details
London , UK 17 - 12 - 2023 21 - 12 - 2023
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Kuala Lumpur , Malaysia 24 - 12 - 2023 28 - 12 - 2023
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Istanbul , Turkey 10 - 12 - 2023 14 - 12 - 2023
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Dubai , UAE 28 - 1 - 2024 1 - 2 - 2024
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Dubai , UAE 21 - 1 - 2024 25 - 1 - 2024
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Istanbul , Turkey 14 - 1 - 2024 18 - 1 - 2024
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Kuala Lumpur , Malaysia 7 - 1 - 2024 11 - 1 - 2024
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London , UK 21 - 1 - 2024 25 - 1 - 2024
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Kuala Lumpur , Malaysia 21 - 1 - 2024 25 - 1 - 2024
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Paris , France 28 - 1 - 2024 1 - 2 - 2024
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Paris , France 21 - 1 - 2024 25 - 1 - 2024
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London , UK 25 - 2 - 2024 29 - 2 - 2024
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Kuala Lumpur , Malaysia 18 - 2 - 2024 22 - 2 - 2024
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Istanbul , Turkey 11 - 2 - 2024 15 - 2 - 2024
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Dubai , UAE 4 - 2 - 2024 8 - 2 - 2024
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Paris , France 4 - 2 - 2024 8 - 2 - 2024
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Dubai , UAE 17 - 3 - 2024 21 - 3 - 2024
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Dubai , UAE 10 - 3 - 2024 14 - 3 - 2024
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Istanbul , Turkey 3 - 3 - 2024 7 - 3 - 2024
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Kuala Lumpur , Malaysia 24 - 3 - 2024 28 - 3 - 2024
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London , UK 10 - 3 - 2024 14 - 3 - 2024
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Kuala Lumpur , Malaysia 10 - 3 - 2024 14 - 3 - 2024
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Paris , France 17 - 3 - 2024 21 - 3 - 2024
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Paris , France 10 - 3 - 2024 14 - 3 - 2024
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London , UK 28 - 4 - 2024 2 - 5 - 2024
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Kuala Lumpur , Malaysia 7 - 4 - 2024 11 - 4 - 2024
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Istanbul , Turkey 14 - 4 - 2024 18 - 4 - 2024
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Dubai , UAE 21 - 4 - 2024 25 - 4 - 2024
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Paris , France 21 - 4 - 2024 25 - 4 - 2024
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Course Description

Introduction

This program is designed for:

Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.

Objectives

  • Define and understand Six Sigma and why it is necessary to sustain business improvement.
  • Apply the DMAIC problem-solving method.
  • Explain the role of Six Sigma in customer service and continual improvement.
  • Explain how to implement and deploy Six Sigma (Yellow Belt level).
  • Assess organization readiness to launch a Six Sigma project.

Content

Introduction of Quality

  • What is Quality and History of Quality
  • Benefits of Quality Systems
  • Meet the ISO 9000 Family
  • Cost of Poor Quality
  • Evolution of Quality Management
  • Quality Management Principles and Six Sigma
  • Quality Maturity Ladder

Definitions of Six Sigma

  • What is Six Sigma and What Does Sigma Mean?
  • History of Six Sigma
  • Why Should Organizations Use Six Sigma?
  • Savings from Six Sigma
  • Six Sigma as an Improvement Strategy

Six Sigma in Customer Service

  • Effects of Six Sigma on Customer Satisfaction and VOC
  • Levels of Sigma Performance
  • The Kano Model and Quality Function Deployment
  • The Fruit of Six Sigma

Implementing Six Sigma

  • The Methodology
  • The DMAIC Stages (Define, Measure, Analyze, Improve and Control)
  • Roles for Managers and Employees
  • Six Sigma and Lean
  • Roles of Green Belts and Black Belts

Problem-Solving Using Six Sigma

  • Six Sigma Tool Box
  • Control Charts
  • Pareto Charts
  • Cause and Effect Diagrams
  • Why-Why Diagrams
  • Scatter Diagrams
  • The Turtle Diagram

Statistical Analysis in Six Sigma

  • Sigma as a Metric
  • Sources of Variation
  • Calculation of Process Capability and Sigma Level
  • The Commute Example
  • Software Used in the Analysis

Deployment of Six Sigma

  • Project Selection and Charter Importance
  • Leadership and Employee Involvement

Corporate Commitment: 10 Questions for Leaders

  • Selection of Six Sigma Projects: Guidelines
  • Characteristics of a Successful Six Sigma Project
  • Sources of High Impact Opportunities
  • Characteristics of Projects to Avoid