Process Management - Mapping and Improvement Course

Master process management for mapping and improvement. Enroll in this course to learn how to streamline workflows and enhance organizational efficiency. BMC Training offers Process Management - Mapping and Improvement Course in Quality and Productivity Courses.

  • English
  • 281 Training Sessions
  • Confirmed
  • One Week
Process Management - Mapping and Improvement Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Kuala Lumpur , Malaysia 23 - Feb - 2025 27 - Feb - 2025 4750 GBP
Rome , Italy 23 - Feb - 2025 27 - Feb - 2025 7300 GBP
Barcelona , Spain 23 - Feb - 2025 27 - Feb - 2025 6950 GBP
Zurich , Switzerland 23 - Feb - 2025 27 - Feb - 2025 7950 GBP
London , UK 16 - Feb - 2025 20 - Feb - 2025 4950 GBP
Madrid , Spain 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Munich , Germany 16 - Feb - 2025 20 - Feb - 2025 7900 GBP
Berlin , Germany 16 - Feb - 2025 20 - Feb - 2025 7900 GBP
New York , United States 16 - Feb - 2025 20 - Feb - 2025 10900 GBP
Amsterdam , Netherlands 16 - Feb - 2025 20 - Feb - 2025 8100 GBP
Milan , Italy 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Istanbul , Turkey 9 - Feb - 2025 13 - Feb - 2025 4700 GBP
Bali , Indonesia 9 - Feb - 2025 13 - Feb - 2025 8100 GBP
Singapore , Singapore 9 - Feb - 2025 13 - Feb - 2025 7500 GBP
Washington , United States 9 - Feb - 2025 13 - Feb - 2025 11000 GBP
Sydney , Australia 23 - Feb - 2025 27 - Feb - 2025 10900 GBP
Interlaken , Switzerland 23 - Feb - 2025 27 - Feb - 2025 8950 GBP
Taipei , Taiwan 9 - Feb - 2025 13 - Feb - 2025 9300 GBP
Kuala Lumpur , Malaysia 16 - Mar - 2025 20 - Mar - 2025 4750 GBP
Rome , Italy 16 - Mar - 2025 20 - Mar - 2025 7300 GBP
Barcelona , Spain 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Zurich , Switzerland 16 - Mar - 2025 20 - Mar - 2025 7950 GBP
Kuala Lumpur , Malaysia 9 - Mar - 2025 13 - Mar - 2025 4750 GBP
Rome , Italy 9 - Mar - 2025 13 - Mar - 2025 7300 GBP
Barcelona , Spain 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
Zurich , Switzerland 9 - Mar - 2025 13 - Mar - 2025 7950 GBP
London , UK 2 - Mar - 2025 6 - Mar - 2025 4950 GBP
Madrid , Spain 2 - Mar - 2025 6 - Mar - 2025 6950 GBP
Munich , Germany 2 - Mar - 2025 6 - Mar - 2025 7900 GBP
Berlin , Germany 2 - Mar - 2025 6 - Mar - 2025 7900 GBP
New York , United States 2 - Mar - 2025 6 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 2 - Mar - 2025 6 - Mar - 2025 8100 GBP
Milan , Italy 2 - Mar - 2025 6 - Mar - 2025 6950 GBP
Dubai , UAE 23 - Mar - 2025 27 - Mar - 2025 4987.5 GBP
Paris , France 23 - Mar - 2025 27 - Mar - 2025 6700 GBP
Hong Kong , Hong Kong 23 - Mar - 2025 27 - Mar - 2025 8500 GBP
Tokyo , Japan 23 - Mar - 2025 27 - Mar - 2025 9750 GBP
London , UK 9 - Mar - 2025 13 - Mar - 2025 4950 GBP
Madrid , Spain 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
Munich , Germany 9 - Mar - 2025 13 - Mar - 2025 7900 GBP
Berlin , Germany 9 - Mar - 2025 13 - Mar - 2025 7900 GBP
New York , United States 9 - Mar - 2025 13 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 9 - Mar - 2025 13 - Mar - 2025 8100 GBP
Milan , Italy 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
London , UK 16 - Mar - 2025 20 - Mar - 2025 4950 GBP
Madrid , Spain 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Munich , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
Berlin , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
New York , United States 16 - Mar - 2025 20 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 16 - Mar - 2025 20 - Mar - 2025 8100 GBP
Milan , Italy 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Sydney , Australia 16 - Mar - 2025 20 - Mar - 2025 10900 GBP
Interlaken , Switzerland 16 - Mar - 2025 20 - Mar - 2025 8950 GBP
Sydney , Australia 9 - Mar - 2025 13 - Mar - 2025 10900 GBP
Interlaken , Switzerland 9 - Mar - 2025 13 - Mar - 2025 8950 GBP
Kuala Lumpur , Malaysia 27 - Apr - 2025 1 - May - 2025 4750 GBP
Rome , Italy 27 - Apr - 2025 1 - May - 2025 7300 GBP
Barcelona , Spain 27 - Apr - 2025 1 - May - 2025 6950 GBP
Zurich , Switzerland 27 - Apr - 2025 1 - May - 2025 7950 GBP
London , UK 6 - Apr - 2025 10 - Apr - 2025 4950 GBP
Madrid , Spain 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Munich , Germany 6 - Apr - 2025 10 - Apr - 2025 7900 GBP
Berlin , Germany 6 - Apr - 2025 10 - Apr - 2025 7900 GBP
New York , United States 6 - Apr - 2025 10 - Apr - 2025 10900 GBP
Amsterdam , Netherlands 6 - Apr - 2025 10 - Apr - 2025 8100 GBP
Milan , Italy 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Istanbul , Turkey 13 - Apr - 2025 17 - Apr - 2025 4700 GBP
Bali , Indonesia 13 - Apr - 2025 17 - Apr - 2025 8100 GBP
Singapore , Singapore 13 - Apr - 2025 17 - Apr - 2025 7500 GBP
Washington , United States 13 - Apr - 2025 17 - Apr - 2025 11000 GBP
Dubai , UAE 20 - Apr - 2025 24 - Apr - 2025 4987.5 GBP
Paris , France 20 - Apr - 2025 24 - Apr - 2025 6700 GBP
Hong Kong , Hong Kong 20 - Apr - 2025 24 - Apr - 2025 8500 GBP
Tokyo , Japan 20 - Apr - 2025 24 - Apr - 2025 9750 GBP
London , UK 20 - Apr - 2025 24 - Apr - 2025 4950 GBP
Madrid , Spain 20 - Apr - 2025 24 - Apr - 2025 6950 GBP
Munich , Germany 20 - Apr - 2025 24 - Apr - 2025 7900 GBP
Berlin , Germany 20 - Apr - 2025 24 - Apr - 2025 7900 GBP
New York , United States 20 - Apr - 2025 24 - Apr - 2025 10900 GBP
Amsterdam , Netherlands 20 - Apr - 2025 24 - Apr - 2025 8100 GBP
Milan , Italy 20 - Apr - 2025 24 - Apr - 2025 6950 GBP
Sydney , Australia 27 - Apr - 2025 1 - May - 2025 10900 GBP
Interlaken , Switzerland 27 - Apr - 2025 1 - May - 2025 8950 GBP
Taipei , Taiwan 13 - Apr - 2025 17 - Apr - 2025 9300 GBP
Kuala Lumpur , Malaysia 11 - May - 2025 15 - May - 2025 4750 GBP
Rome , Italy 11 - May - 2025 15 - May - 2025 7300 GBP
Barcelona , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
Zurich , Switzerland 11 - May - 2025 15 - May - 2025 7950 GBP
Kuala Lumpur , Malaysia 4 - May - 2025 8 - May - 2025 4750 GBP
Rome , Italy 4 - May - 2025 8 - May - 2025 7300 GBP
Barcelona , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Zurich , Switzerland 4 - May - 2025 8 - May - 2025 7950 GBP
London , UK 18 - May - 2025 22 - May - 2025 4950 GBP
Madrid , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Munich , Germany 18 - May - 2025 22 - May - 2025 7900 GBP
Berlin , Germany 18 - May - 2025 22 - May - 2025 7900 GBP
New York , United States 18 - May - 2025 22 - May - 2025 10900 GBP
Amsterdam , Netherlands 18 - May - 2025 22 - May - 2025 8100 GBP
Milan , Italy 18 - May - 2025 22 - May - 2025 6950 GBP
Dubai , UAE 25 - May - 2025 29 - May - 2025 4987.5 GBP
Paris , France 25 - May - 2025 29 - May - 2025 6700 GBP
Hong Kong , Hong Kong 25 - May - 2025 29 - May - 2025 8500 GBP
Tokyo , Japan 25 - May - 2025 29 - May - 2025 9750 GBP
London , UK 4 - May - 2025 8 - May - 2025 4950 GBP
Madrid , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Munich , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
Berlin , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
New York , United States 4 - May - 2025 8 - May - 2025 10900 GBP
Amsterdam , Netherlands 4 - May - 2025 8 - May - 2025 8100 GBP
Milan , Italy 4 - May - 2025 8 - May - 2025 6950 GBP
London , UK 11 - May - 2025 15 - May - 2025 4950 GBP
Madrid , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
Munich , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
Berlin , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
New York , United States 11 - May - 2025 15 - May - 2025 10900 GBP
Amsterdam , Netherlands 11 - May - 2025 15 - May - 2025 8100 GBP
Milan , Italy 11 - May - 2025 15 - May - 2025 6950 GBP
Sydney , Australia 11 - May - 2025 15 - May - 2025 10900 GBP
Interlaken , Switzerland 11 - May - 2025 15 - May - 2025 8950 GBP
Sydney , Australia 4 - May - 2025 8 - May - 2025 10900 GBP
Interlaken , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
Kuala Lumpur , Malaysia 8 - Jun - 2025 12 - Jun - 2025 4750 GBP
Rome , Italy 8 - Jun - 2025 12 - Jun - 2025 7300 GBP
Barcelona , Spain 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Zurich , Switzerland 8 - Jun - 2025 12 - Jun - 2025 7950 GBP
London , UK 15 - Jun - 2025 19 - Jun - 2025 4950 GBP
Madrid , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Munich , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
Berlin , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
New York , United States 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 15 - Jun - 2025 19 - Jun - 2025 8100 GBP
Milan , Italy 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Istanbul , Turkey 22 - Jun - 2025 26 - Jun - 2025 4700 GBP
Bali , Indonesia 22 - Jun - 2025 26 - Jun - 2025 8100 GBP
Singapore , Singapore 22 - Jun - 2025 26 - Jun - 2025 7500 GBP
Washington , United States 22 - Jun - 2025 26 - Jun - 2025 11000 GBP
Dubai , UAE 1 - Jun - 2025 5 - Jun - 2025 4987.5 GBP
Paris , France 1 - Jun - 2025 5 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 1 - Jun - 2025 5 - Jun - 2025 8500 GBP
Tokyo , Japan 1 - Jun - 2025 5 - Jun - 2025 9750 GBP
London , UK 1 - Jun - 2025 5 - Jun - 2025 4950 GBP
Madrid , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Munich , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
Berlin , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
New York , United States 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Milan , Italy 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Sydney , Australia 8 - Jun - 2025 12 - Jun - 2025 10900 GBP
Interlaken , Switzerland 8 - Jun - 2025 12 - Jun - 2025 8950 GBP
Taipei , Taiwan 22 - Jun - 2025 26 - Jun - 2025 9300 GBP
Kuala Lumpur , Malaysia 6 - Jul - 2025 10 - Jul - 2025 4750 GBP
Rome , Italy 6 - Jul - 2025 10 - Jul - 2025 7300 GBP
Barcelona , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Zurich , Switzerland 6 - Jul - 2025 10 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 13 - Jul - 2025 17 - Jul - 2025 4750 GBP
Rome , Italy 13 - Jul - 2025 17 - Jul - 2025 7300 GBP
Barcelona , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Zurich , Switzerland 13 - Jul - 2025 17 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 20 - Jul - 2025 24 - Jul - 2025 4750 GBP
Rome , Italy 20 - Jul - 2025 24 - Jul - 2025 7300 GBP
Barcelona , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Zurich , Switzerland 20 - Jul - 2025 24 - Jul - 2025 7950 GBP
Dubai , UAE 27 - Jul - 2025 31 - Jul - 2025 4987.5 GBP
Paris , France 27 - Jul - 2025 31 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 27 - Jul - 2025 31 - Jul - 2025 8500 GBP
Tokyo , Japan 27 - Jul - 2025 31 - Jul - 2025 9750 GBP
London , UK 13 - Jul - 2025 17 - Jul - 2025 4950 GBP
Madrid , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Munich , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
Berlin , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
New York , United States 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Milan , Italy 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 20 - Jul - 2025 24 - Jul - 2025 4950 GBP
Madrid , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Munich , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
Berlin , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
New York , United States 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Milan , Italy 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
London , UK 6 - Jul - 2025 10 - Jul - 2025 4950 GBP
Madrid , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Munich , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
Berlin , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
New York , United States 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Milan , Italy 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Sydney , Australia 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Interlaken , Switzerland 6 - Jul - 2025 10 - Jul - 2025 8950 GBP
Sydney , Australia 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Interlaken , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Sydney , Australia 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Interlaken , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Kuala Lumpur , Malaysia 3 - Aug - 2025 7 - Aug - 2025 4750 GBP
Rome , Italy 3 - Aug - 2025 7 - Aug - 2025 7300 GBP
Barcelona , Spain 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Zurich , Switzerland 3 - Aug - 2025 7 - Aug - 2025 7950 GBP
London , UK 10 - Aug - 2025 14 - Aug - 2025 4950 GBP
Madrid , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Munich , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
Berlin , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
New York , United States 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 10 - Aug - 2025 14 - Aug - 2025 8100 GBP
Milan , Italy 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Istanbul , Turkey 17 - Aug - 2025 21 - Aug - 2025 4700 GBP
Bali , Indonesia 17 - Aug - 2025 21 - Aug - 2025 8100 GBP
Singapore , Singapore 17 - Aug - 2025 21 - Aug - 2025 7500 GBP
Washington , United States 17 - Aug - 2025 21 - Aug - 2025 11000 GBP
Dubai , UAE 24 - Aug - 2025 28 - Aug - 2025 4987.5 GBP
Paris , France 24 - Aug - 2025 28 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 24 - Aug - 2025 28 - Aug - 2025 8500 GBP
Tokyo , Japan 24 - Aug - 2025 28 - Aug - 2025 9750 GBP
London , UK 24 - Aug - 2025 28 - Aug - 2025 4950 GBP
Madrid , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Munich , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
Berlin , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
New York , United States 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Milan , Italy 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Sydney , Australia 3 - Aug - 2025 7 - Aug - 2025 10900 GBP
Interlaken , Switzerland 3 - Aug - 2025 7 - Aug - 2025 8950 GBP
Taipei , Taiwan 17 - Aug - 2025 21 - Aug - 2025 9300 GBP
Kuala Lumpur , Malaysia 28 - Sep - 2025 2 - Oct - 2025 4750 GBP
Rome , Italy 28 - Sep - 2025 2 - Oct - 2025 7300 GBP
Barcelona , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Zurich , Switzerland 28 - Sep - 2025 2 - Oct - 2025 7950 GBP
Kuala Lumpur , Malaysia 7 - Sep - 2025 11 - Sep - 2025 4750 GBP
Rome , Italy 7 - Sep - 2025 11 - Sep - 2025 7300 GBP
Barcelona , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Zurich , Switzerland 7 - Sep - 2025 11 - Sep - 2025 7950 GBP
London , UK 14 - Sep - 2025 18 - Sep - 2025 4950 GBP
Madrid , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Munich , Germany 14 - Sep - 2025 18 - Sep - 2025 7900 GBP
Berlin , Germany 14 - Sep - 2025 18 - Sep - 2025 7900 GBP
New York , United States 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 14 - Sep - 2025 18 - Sep - 2025 8100 GBP
Milan , Italy 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Dubai , UAE 21 - Sep - 2025 25 - Sep - 2025 4987.5 GBP
Paris , France 21 - Sep - 2025 25 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 21 - Sep - 2025 25 - Sep - 2025 8500 GBP
Tokyo , Japan 21 - Sep - 2025 25 - Sep - 2025 9750 GBP
London , UK 7 - Sep - 2025 11 - Sep - 2025 4950 GBP
Madrid , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Munich , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
Berlin , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
New York , United States 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Milan , Italy 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
London , UK 28 - Sep - 2025 2 - Oct - 2025 4950 GBP
Madrid , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Munich , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
Berlin , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
New York , United States 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Milan , Italy 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Sydney , Australia 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Interlaken , Switzerland 28 - Sep - 2025 2 - Oct - 2025 8950 GBP
Sydney , Australia 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Interlaken , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Kuala Lumpur , Malaysia 19 - Oct - 2025 23 - Oct - 2025 4750 GBP
Rome , Italy 19 - Oct - 2025 23 - Oct - 2025 7300 GBP
Barcelona , Spain 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Zurich , Switzerland 19 - Oct - 2025 23 - Oct - 2025 7950 GBP
Istanbul , Turkey 5 - Oct - 2025 9 - Oct - 2025 4700 GBP
Bali , Indonesia 5 - Oct - 2025 9 - Oct - 2025 8100 GBP
Singapore , Singapore 5 - Oct - 2025 9 - Oct - 2025 7500 GBP
Washington , United States 5 - Oct - 2025 9 - Oct - 2025 11000 GBP
Dubai , UAE 12 - Oct - 2025 16 - Oct - 2025 4987.5 GBP
Paris , France 12 - Oct - 2025 16 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 12 - Oct - 2025 16 - Oct - 2025 8500 GBP
Tokyo , Japan 12 - Oct - 2025 16 - Oct - 2025 9750 GBP
London , UK 12 - Oct - 2025 16 - Oct - 2025 4950 GBP
Madrid , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Munich , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
Berlin , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
New York , United States 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Milan , Italy 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Sydney , Australia 19 - Oct - 2025 23 - Oct - 2025 10900 GBP
Interlaken , Switzerland 19 - Oct - 2025 23 - Oct - 2025 8950 GBP
Taipei , Taiwan 5 - Oct - 2025 9 - Oct - 2025 9300 GBP

Course Syllabus

Introduction

Who should attend:

Individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives.   

Objectives

  • Define process definitions and importance  of processes in their organization.
  • Examine elements of a business process.
  • Develop process maps and measure performance.
  • Apply process assessments for core, support and linkage processes.
  • Analyze, simplify and improve processes.

Content

Process Definitions and Elements

  • Process Definition
  • Process Approach to Improvement
  • Advantages of Process Mapping
  • Elements of a Process
  • Benefits of Process Maps
  • Attributes of a Process Map:
    • Who Is the Customer?
    • What Is Critical to their Satisfaction?
    • Where Can we Obtain Process Performance Data?
    • How Well Do our Processes Satisfy their Needs?
    • What Is our Business Value Chain?
    • What Is Process Efficiency and Effectiveness?
    • Stakeholders Analysis

Understanding Process Approach as per International Quality Standards

  • Understanding  Process Approach
  • Process Characteristics
  • The Plan-Do-Check-Act (PDCA) Approach
  • Opportunities  in Terms of Reducing Cycle Time, Defects and
  • Non Value-Added

Process Assessments Approaches

  • Key Terms
  • Mapping  Process
  • Types of Mapping Tools
    • Simple Flow Charting
    • Geo Graphs, Spaghetti/Workflow Diagrams
    • Swim Lane (Deployment) Flowcharts
    • Supplier-Input-Process-Output-Customer Charts (SIPOC- Six Sigma Projects)
    • Value-Added/Non-Value Added Analysis
    • Value Stream Maps
    • Cycle Time Map
  • Process Hierarchy
  • Process Maps Symbols
  • IDEFO Process Map
    • Non Value-Added Analysis
  • Lean Thinking to Reduce Waste in Processes
  • The Eight Types of Waste Found in Processes
  • 5S – A Framework to Organize and Maintain your Workplace
  • Failure Mode and Effects Analysis (FMEA)

AProcess Analysis and Improvement

  • Customer Oriented Processes
  • Support Oriented Processes
  • Management Processes
  • Diagnosis of a Process
  • Analyzing and Improving a Process
  • Turtle Diagram
  • Using Process Maps to Identify Root Causes
  • 12 Cornerstone Tools to Process Streamlining
  • Problem-Solving Techniques
  • Process Auditing as a Tool for Continuous Improvement
  • Process Mapping in Six Sigma Projects

Process Measurement and Benchmarking

  • Why Measure?
  • Setting Targets
  • Process KPIs
  • Benchmarking and the Balanced Scorecard

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