Process Management - Mapping and Improvement Training
BMC Training provides a training course in Process Management - Mapping and Improvement in Quality and Productivity
Course Title
Venue
Start Date
End Date
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Kuala Lumpur24 - 1 - 202128 - 1 - 2021
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Kuala Lumpur28 - 2 - 20214 - 3 - 2021
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London21 - 2 - 202125 - 2 - 2021
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Istanbul14 - 2 - 202118 - 2 - 2021
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Dubai7 - 2 - 202111 - 2 - 2021
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Paris7 - 2 - 202111 - 2 - 2021
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Kuala Lumpur21 - 3 - 202125 - 3 - 2021
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Kuala Lumpur14 - 3 - 202118 - 3 - 2021
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London7 - 3 - 202111 - 3 - 2021
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Dubai28 - 3 - 20211 - 4 - 2021
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Paris28 - 3 - 20211 - 4 - 2021
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London14 - 3 - 202118 - 3 - 2021
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Kuala Lumpur25 - 4 - 202129 - 4 - 2021
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London4 - 4 - 20218 - 4 - 2021
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Istanbul11 - 4 - 202115 - 4 - 2021
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Dubai18 - 4 - 202122 - 4 - 2021
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Paris18 - 4 - 202122 - 4 - 2021
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Kuala Lumpur9 - 5 - 202113 - 5 - 2021
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Kuala Lumpur2 - 5 - 20216 - 5 - 2021
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London16 - 5 - 202120 - 5 - 2021
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Dubai23 - 5 - 202127 - 5 - 2021
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Paris23 - 5 - 202127 - 5 - 2021
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London2 - 5 - 20216 - 5 - 2021
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Kuala Lumpur13 - 6 - 202117 - 6 - 2021
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London20 - 6 - 202124 - 6 - 2021
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Istanbul27 - 6 - 20211 - 7 - 2021
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Dubai6 - 6 - 202110 - 6 - 2021
-
Paris6 - 6 - 202110 - 6 - 2021
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Kuala Lumpur4 - 7 - 20218 - 7 - 2021
-
Kuala Lumpur11 - 7 - 202115 - 7 - 2021
-
Kuala Lumpur18 - 7 - 202122 - 7 - 2021
-
Dubai25 - 7 - 202129 - 7 - 2021
-
Paris25 - 7 - 202129 - 7 - 2021
-
London11 - 7 - 202115 - 7 - 2021
-
London18 - 7 - 202122 - 7 - 2021
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Kuala Lumpur1 - 8 - 20215 - 8 - 2021
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London8 - 8 - 202112 - 8 - 2021
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Istanbul15 - 8 - 202119 - 8 - 2021
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Dubai22 - 8 - 202126 - 8 - 2021
-
Paris22 - 8 - 202126 - 8 - 2021
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Kuala Lumpur26 - 9 - 202130 - 9 - 2021
-
Kuala Lumpur5 - 9 - 20219 - 9 - 2021
-
London12 - 9 - 202116 - 9 - 2021
-
Dubai19 - 9 - 202123 - 9 - 2021
-
Paris19 - 9 - 202123 - 9 - 2021
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London5 - 9 - 20219 - 9 - 2021
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Kuala Lumpur17 - 10 - 202121 - 10 - 2021
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London24 - 10 - 202128 - 10 - 2021
-
Istanbul3 - 10 - 20217 - 10 - 2021
-
Dubai10 - 10 - 202114 - 10 - 2021
-
Paris10 - 10 - 202114 - 10 - 2021
-
Kuala Lumpur21 - 11 - 202125 - 11 - 2021
-
London7 - 11 - 202111 - 11 - 2021
-
Dubai14 - 11 - 202118 - 11 - 2021
-
Paris14 - 11 - 202118 - 11 - 2021
-
Kuala Lumpur19 - 12 - 202123 - 12 - 2021
-
London26 - 12 - 202130 - 12 - 2021
-
Istanbul12 - 12 - 202116 - 12 - 2021
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Dubai5 - 12 - 20219 - 12 - 2021
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Paris5 - 12 - 20219 - 12 - 2021
Introduction
Who should attend:
Individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives.
Objectives
- Define process definitions and importance of processes in their organization.
- Examine elements of a business process.
- Develop process maps and measure performance.
- Apply process assessments for core, support and linkage processes.
- Analyze, simplify and improve processes.
Content
Process Definitions and Elements
- Process Definition
- Process Approach to Improvement
- Advantages of Process Mapping
- Elements of a Process
- Benefits of Process Maps
- Attributes of a Process Map:
- Who Is the Customer?
- What Is Critical to their Satisfaction?
- Where Can we Obtain Process Performance Data?
- How Well Do our Processes Satisfy their Needs?
- What Is our Business Value Chain?
- What Is Process Efficiency and Effectiveness?
- Stakeholders Analysis
Understanding Process Approach as per International Quality Standards
- Understanding Process Approach
- Process Characteristics
- The Plan-Do-Check-Act (PDCA) Approach
- Opportunities in Terms of Reducing Cycle Time, Defects and
- Non Value-Added
Process Assessments Approaches
- Key Terms
- Mapping Process
- Types of Mapping Tools
- Simple Flow Charting
- Geo Graphs, Spaghetti/Workflow Diagrams
- Swim Lane (Deployment) Flowcharts
- Supplier-Input-Process-Output-Customer Charts (SIPOC- Six Sigma Projects)
- Value-Added/Non-Value Added Analysis
- Value Stream Maps
- Cycle Time Map
- Process Hierarchy
- Process Maps Symbols
- IDEFO Process Map
- Non Value-Added Analysis
- Lean Thinking to Reduce Waste in Processes
- The Eight Types of Waste Found in Processes
- 5S – A Framework to Organize and Maintain your Workplace
- Failure Mode and Effects Analysis (FMEA)
AProcess Analysis and Improvement
- Customer Oriented Processes
- Support Oriented Processes
- Management Processes
- Diagnosis of a Process
- Analyzing and Improving a Process
- Turtle Diagram
- Using Process Maps to Identify Root Causes
- 12 Cornerstone Tools to Process Streamlining
- Problem-Solving Techniques
- Process Auditing as a Tool for Continuous Improvement
- Process Mapping in Six Sigma Projects
Process Measurement and Benchmarking
- Why Measure?
- Setting Targets
- Process KPIs
- Benchmarking and the Balanced Scorecard
Courses Search
Traning Categories
- Management and Leadership
- Finance , Accounting and Budgeting
- Human Resource Management
- Project , Procurement and Contracts
- Secretarial and Administration
- PR , Customer Services , Sales and Marketing
- Quality and Productivity
- Maintenance Engineering Training
- Oil and Gas Training
- Warehouse , Logistics , Supply Chain and Inventory
- Construction and Civil Engineering Training
- Facilities Management Training
- Safety Training
- Healthcare Training
- Electrical and Power Engineering Training
PDF Training Plan 2021 - 2022
- Management and Leadership
- Finance , Accounting and Budgeting
- Human Resource Management
- Project , Procurement and Contracts
- Secretarial and Administration
- PR , Customer Services , Sales and Marketing
- Quality and Productivity
- Maintenance Engineering Training
- Oil and Gas Training
- Facilities Management Training
- Warehouse , Logistics , Supply Chain and Inventory
- Safety Training
- Healthcare Training
- Electrical and Power Engineering Training