The Business of HR Course

Understand the financial and operational aspects of HR to become a strategic partner in business. BMC Training offers The Business of HR Course in Human Resource Management Courses.

  • English
  • 248 Training Sessions
  • Confirmed
  • One Week
The Business of HR Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Bali , Indonesia 23 - Feb - 2025 27 - Feb - 2025 8100 GBP
Istanbul , Turkey 23 - Feb - 2025 27 - Feb - 2025 4700 GBP
Singapore , Singapore 23 - Feb - 2025 27 - Feb - 2025 7500 GBP
Washington , United States 23 - Feb - 2025 27 - Feb - 2025 11000 GBP
Kuala Lumpur , Malaysia 16 - Feb - 2025 20 - Feb - 2025 4750 GBP
Rome , Italy 16 - Feb - 2025 20 - Feb - 2025 7300 GBP
Barcelona , Spain 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Zurich , Switzerland 16 - Feb - 2025 20 - Feb - 2025 7950 GBP
Paris , France 16 - Feb - 2025 20 - Feb - 2025 6700 GBP
Dubai , UAE 16 - Feb - 2025 20 - Feb - 2025 4987.5 GBP
Hong Kong , Hong Kong 16 - Feb - 2025 20 - Feb - 2025 8500 GBP
Tokyo , Japan 16 - Feb - 2025 20 - Feb - 2025 9750 GBP
Interlaken , Switzerland 16 - Feb - 2025 20 - Feb - 2025 8950 GBP
Taipei , Taiwan 23 - Feb - 2025 27 - Feb - 2025 9300 GBP
Sydney , Australia 16 - Feb - 2025 20 - Feb - 2025 10900 GBP
Geneva , Switzerland 16 - Feb - 2025 20 - Feb - 2025 8950 GBP
Madrid , Spain 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Munich , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
Berlin , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
New York , United States 16 - Mar - 2025 20 - Mar - 2025 10900 GBP
London , UK 16 - Mar - 2025 20 - Mar - 2025 4950 GBP
Amsterdam , Netherlands 16 - Mar - 2025 20 - Mar - 2025 8100 GBP
Milan , Italy 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Paris , France 9 - Mar - 2025 13 - Mar - 2025 6700 GBP
Dubai , UAE 9 - Mar - 2025 13 - Mar - 2025 4987.5 GBP
Hong Kong , Hong Kong 9 - Mar - 2025 13 - Mar - 2025 8500 GBP
Tokyo , Japan 9 - Mar - 2025 13 - Mar - 2025 9750 GBP
Kuala Lumpur , Malaysia 2 - Mar - 2025 6 - Mar - 2025 4750 GBP
Rome , Italy 2 - Mar - 2025 6 - Mar - 2025 7300 GBP
Barcelona , Spain 2 - Mar - 2025 6 - Mar - 2025 6950 GBP
Zurich , Switzerland 2 - Mar - 2025 6 - Mar - 2025 7950 GBP
Bali , Indonesia 23 - Mar - 2025 27 - Mar - 2025 8100 GBP
Istanbul , Turkey 23 - Mar - 2025 27 - Mar - 2025 4700 GBP
Singapore , Singapore 23 - Mar - 2025 27 - Mar - 2025 7500 GBP
Washington , United States 23 - Mar - 2025 27 - Mar - 2025 11000 GBP
Paris , France 23 - Mar - 2025 27 - Mar - 2025 6700 GBP
Dubai , UAE 23 - Mar - 2025 27 - Mar - 2025 4987.5 GBP
Hong Kong , Hong Kong 23 - Mar - 2025 27 - Mar - 2025 8500 GBP
Tokyo , Japan 23 - Mar - 2025 27 - Mar - 2025 9750 GBP
Paris , France 16 - Mar - 2025 20 - Mar - 2025 6700 GBP
Dubai , UAE 16 - Mar - 2025 20 - Mar - 2025 4987.5 GBP
Hong Kong , Hong Kong 16 - Mar - 2025 20 - Mar - 2025 8500 GBP
Tokyo , Japan 16 - Mar - 2025 20 - Mar - 2025 9750 GBP
Geneva , Switzerland 9 - Mar - 2025 13 - Mar - 2025 8950 GBP
Interlaken , Switzerland 2 - Mar - 2025 6 - Mar - 2025 8950 GBP
Sydney , Australia 2 - Mar - 2025 6 - Mar - 2025 10900 GBP
Taipei , Taiwan 23 - Mar - 2025 27 - Mar - 2025 9300 GBP
Geneva , Switzerland 23 - Mar - 2025 27 - Mar - 2025 8950 GBP
Geneva , Switzerland 16 - Mar - 2025 20 - Mar - 2025 8950 GBP
Bali , Indonesia 27 - Apr - 2025 1 - May - 2025 8100 GBP
Istanbul , Turkey 27 - Apr - 2025 1 - May - 2025 4700 GBP
Singapore , Singapore 27 - Apr - 2025 1 - May - 2025 7500 GBP
Washington , United States 27 - Apr - 2025 1 - May - 2025 11000 GBP
Kuala Lumpur , Malaysia 6 - Apr - 2025 10 - Apr - 2025 4750 GBP
Rome , Italy 6 - Apr - 2025 10 - Apr - 2025 7300 GBP
Barcelona , Spain 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Zurich , Switzerland 6 - Apr - 2025 10 - Apr - 2025 7950 GBP
Paris , France 13 - Apr - 2025 17 - Apr - 2025 6700 GBP
Dubai , UAE 13 - Apr - 2025 17 - Apr - 2025 4987.5 GBP
Hong Kong , Hong Kong 13 - Apr - 2025 17 - Apr - 2025 8500 GBP
Tokyo , Japan 13 - Apr - 2025 17 - Apr - 2025 9750 GBP
Madrid , Spain 20 - Apr - 2025 24 - Apr - 2025 6950 GBP
London , UK 20 - Apr - 2025 24 - Apr - 2025 4950 GBP
Munich , Germany 20 - Apr - 2025 24 - Apr - 2025 7900 GBP
Berlin , Germany 20 - Apr - 2025 24 - Apr - 2025 7900 GBP
New York , United States 20 - Apr - 2025 24 - Apr - 2025 10900 GBP
Amsterdam , Netherlands 20 - Apr - 2025 24 - Apr - 2025 8100 GBP
Milan , Italy 20 - Apr - 2025 24 - Apr - 2025 6950 GBP
Paris , France 6 - Apr - 2025 10 - Apr - 2025 6700 GBP
Dubai , UAE 6 - Apr - 2025 10 - Apr - 2025 4987.5 GBP
Hong Kong , Hong Kong 6 - Apr - 2025 10 - Apr - 2025 8500 GBP
Tokyo , Japan 6 - Apr - 2025 10 - Apr - 2025 9750 GBP
Taipei , Taiwan 27 - Apr - 2025 1 - May - 2025 9300 GBP
Interlaken , Switzerland 6 - Apr - 2025 10 - Apr - 2025 8950 GBP
Sydney , Australia 6 - Apr - 2025 10 - Apr - 2025 10900 GBP
Geneva , Switzerland 13 - Apr - 2025 17 - Apr - 2025 8950 GBP
Geneva , Switzerland 6 - Apr - 2025 10 - Apr - 2025 8950 GBP
Madrid , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
London , UK 11 - May - 2025 15 - May - 2025 4950 GBP
Munich , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
Berlin , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
New York , United States 11 - May - 2025 15 - May - 2025 10900 GBP
Amsterdam , Netherlands 11 - May - 2025 15 - May - 2025 8100 GBP
Milan , Italy 11 - May - 2025 15 - May - 2025 6950 GBP
Paris , France 4 - May - 2025 8 - May - 2025 6700 GBP
Dubai , UAE 4 - May - 2025 8 - May - 2025 4987.5 GBP
Hong Kong , Hong Kong 4 - May - 2025 8 - May - 2025 8500 GBP
Tokyo , Japan 4 - May - 2025 8 - May - 2025 9750 GBP
Kuala Lumpur , Malaysia 18 - May - 2025 22 - May - 2025 4750 GBP
Rome , Italy 18 - May - 2025 22 - May - 2025 7300 GBP
Barcelona , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Zurich , Switzerland 18 - May - 2025 22 - May - 2025 7950 GBP
Bali , Indonesia 25 - May - 2025 29 - May - 2025 8100 GBP
Istanbul , Turkey 25 - May - 2025 29 - May - 2025 4700 GBP
Singapore , Singapore 25 - May - 2025 29 - May - 2025 7500 GBP
Washington , United States 25 - May - 2025 29 - May - 2025 11000 GBP
Paris , France 25 - May - 2025 29 - May - 2025 6700 GBP
Dubai , UAE 25 - May - 2025 29 - May - 2025 4987.5 GBP
Hong Kong , Hong Kong 25 - May - 2025 29 - May - 2025 8500 GBP
Tokyo , Japan 25 - May - 2025 29 - May - 2025 9750 GBP
Paris , France 11 - May - 2025 15 - May - 2025 6700 GBP
Dubai , UAE 11 - May - 2025 15 - May - 2025 4987.5 GBP
Hong Kong , Hong Kong 11 - May - 2025 15 - May - 2025 8500 GBP
Tokyo , Japan 11 - May - 2025 15 - May - 2025 9750 GBP
Geneva , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
Interlaken , Switzerland 18 - May - 2025 22 - May - 2025 8950 GBP
Sydney , Australia 18 - May - 2025 22 - May - 2025 10900 GBP
Taipei , Taiwan 25 - May - 2025 29 - May - 2025 9300 GBP
Geneva , Switzerland 25 - May - 2025 29 - May - 2025 8950 GBP
Geneva , Switzerland 11 - May - 2025 15 - May - 2025 8950 GBP
Bali , Indonesia 8 - Jun - 2025 12 - Jun - 2025 8100 GBP
Istanbul , Turkey 8 - Jun - 2025 12 - Jun - 2025 4700 GBP
Singapore , Singapore 8 - Jun - 2025 12 - Jun - 2025 7500 GBP
Washington , United States 8 - Jun - 2025 12 - Jun - 2025 11000 GBP
Kuala Lumpur , Malaysia 15 - Jun - 2025 19 - Jun - 2025 4750 GBP
Rome , Italy 15 - Jun - 2025 19 - Jun - 2025 7300 GBP
Barcelona , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Zurich , Switzerland 15 - Jun - 2025 19 - Jun - 2025 7950 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
Madrid , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
London , UK 1 - Jun - 2025 5 - Jun - 2025 4950 GBP
Munich , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
Berlin , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
New York , United States 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Milan , Italy 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Paris , France 15 - Jun - 2025 19 - Jun - 2025 6700 GBP
Dubai , UAE 15 - Jun - 2025 19 - Jun - 2025 4987.5 GBP
Hong Kong , Hong Kong 15 - Jun - 2025 19 - Jun - 2025 8500 GBP
Tokyo , Japan 15 - Jun - 2025 19 - Jun - 2025 9750 GBP
Taipei , Taiwan 8 - Jun - 2025 12 - Jun - 2025 9300 GBP
Interlaken , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
Sydney , Australia 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Geneva , Switzerland 22 - Jun - 2025 26 - Jun - 2025 8950 GBP
Geneva , Switzerland 15 - Jun - 2025 19 - Jun - 2025 8950 GBP
Madrid , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
London , UK 6 - Jul - 2025 10 - Jul - 2025 4950 GBP
Munich , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
Berlin , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
New York , United States 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Milan , Italy 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Paris , France 13 - Jul - 2025 17 - Jul - 2025 6700 GBP
Dubai , UAE 13 - Jul - 2025 17 - Jul - 2025 4987.5 GBP
Hong Kong , Hong Kong 13 - Jul - 2025 17 - Jul - 2025 8500 GBP
Paris , France 20 - Jul - 2025 24 - Jul - 2025 6700 GBP
Tokyo , Japan 13 - Jul - 2025 17 - Jul - 2025 9750 GBP
Dubai , UAE 20 - Jul - 2025 24 - Jul - 2025 4987.5 GBP
Hong Kong , Hong Kong 20 - Jul - 2025 24 - Jul - 2025 8500 GBP
Tokyo , Japan 20 - Jul - 2025 24 - Jul - 2025 9750 GBP
Bali , Indonesia 27 - Jul - 2025 31 - Jul - 2025 8100 GBP
Istanbul , Turkey 27 - Jul - 2025 31 - Jul - 2025 4700 GBP
Singapore , Singapore 27 - Jul - 2025 31 - Jul - 2025 7500 GBP
Washington , United States 27 - Jul - 2025 31 - Jul - 2025 11000 GBP
Paris , France 27 - Jul - 2025 31 - Jul - 2025 6700 GBP
Dubai , UAE 27 - Jul - 2025 31 - Jul - 2025 4987.5 GBP
Hong Kong , Hong Kong 27 - Jul - 2025 31 - Jul - 2025 8500 GBP
Tokyo , Japan 27 - Jul - 2025 31 - Jul - 2025 9750 GBP
Paris , France 6 - Jul - 2025 10 - Jul - 2025 6700 GBP
Dubai , UAE 6 - Jul - 2025 10 - Jul - 2025 4987.5 GBP
Hong Kong , Hong Kong 6 - Jul - 2025 10 - Jul - 2025 8500 GBP
Tokyo , Japan 6 - Jul - 2025 10 - Jul - 2025 9750 GBP
Geneva , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Geneva , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Taipei , Taiwan 27 - Jul - 2025 31 - Jul - 2025 9300 GBP
Geneva , Switzerland 27 - Jul - 2025 31 - Jul - 2025 8950 GBP
Geneva , Switzerland 6 - Jul - 2025 10 - Jul - 2025 8950 GBP
Bali , Indonesia 3 - Aug - 2025 7 - Aug - 2025 8100 GBP
Istanbul , Turkey 3 - Aug - 2025 7 - Aug - 2025 4700 GBP
Singapore , Singapore 3 - Aug - 2025 7 - Aug - 2025 7500 GBP
Washington , United States 3 - Aug - 2025 7 - Aug - 2025 11000 GBP
Kuala Lumpur , Malaysia 10 - Aug - 2025 14 - Aug - 2025 4750 GBP
Rome , Italy 10 - Aug - 2025 14 - Aug - 2025 7300 GBP
Barcelona , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Zurich , Switzerland 10 - Aug - 2025 14 - Aug - 2025 7950 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
Madrid , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
London , UK 24 - Aug - 2025 28 - Aug - 2025 4950 GBP
Munich , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
Berlin , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
New York , United States 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Milan , Italy 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Paris , France 10 - Aug - 2025 14 - Aug - 2025 6700 GBP
Dubai , UAE 10 - Aug - 2025 14 - Aug - 2025 4987.5 GBP
Hong Kong , Hong Kong 10 - Aug - 2025 14 - Aug - 2025 8500 GBP
Tokyo , Japan 10 - Aug - 2025 14 - Aug - 2025 9750 GBP
Taipei , Taiwan 3 - Aug - 2025 7 - Aug - 2025 9300 GBP
Interlaken , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
Sydney , Australia 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Geneva , Switzerland 17 - Aug - 2025 21 - Aug - 2025 8950 GBP
Geneva , Switzerland 10 - Aug - 2025 14 - Aug - 2025 8950 GBP
Madrid , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
London , UK 28 - Sep - 2025 2 - Oct - 2025 4950 GBP
Munich , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
Berlin , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
New York , United States 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Milan , Italy 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Paris , France 7 - Sep - 2025 11 - Sep - 2025 6700 GBP
Dubai , UAE 7 - Sep - 2025 11 - Sep - 2025 4987.5 GBP
Hong Kong , Hong Kong 7 - Sep - 2025 11 - Sep - 2025 8500 GBP
Tokyo , Japan 7 - Sep - 2025 11 - Sep - 2025 9750 GBP
Kuala Lumpur , Malaysia 14 - Sep - 2025 18 - Sep - 2025 4750 GBP
Rome , Italy 14 - Sep - 2025 18 - Sep - 2025 7300 GBP
Barcelona , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Zurich , Switzerland 14 - Sep - 2025 18 - Sep - 2025 7950 GBP
Bali , Indonesia 21 - Sep - 2025 25 - Sep - 2025 8100 GBP
Istanbul , Turkey 21 - Sep - 2025 25 - Sep - 2025 4700 GBP
Singapore , Singapore 21 - Sep - 2025 25 - Sep - 2025 7500 GBP
Washington , United States 21 - Sep - 2025 25 - Sep - 2025 11000 GBP
Paris , France 21 - Sep - 2025 25 - Sep - 2025 6700 GBP
Dubai , UAE 21 - Sep - 2025 25 - Sep - 2025 4987.5 GBP
Hong Kong , Hong Kong 21 - Sep - 2025 25 - Sep - 2025 8500 GBP
Tokyo , Japan 21 - Sep - 2025 25 - Sep - 2025 9750 GBP
Paris , France 28 - Sep - 2025 2 - Oct - 2025 6700 GBP
Dubai , UAE 28 - Sep - 2025 2 - Oct - 2025 4987.5 GBP
Hong Kong , Hong Kong 28 - Sep - 2025 2 - Oct - 2025 8500 GBP
Tokyo , Japan 28 - Sep - 2025 2 - Oct - 2025 9750 GBP
Geneva , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Interlaken , Switzerland 14 - Sep - 2025 18 - Sep - 2025 8950 GBP
Sydney , Australia 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Taipei , Taiwan 21 - Sep - 2025 25 - Sep - 2025 9300 GBP
Geneva , Switzerland 21 - Sep - 2025 25 - Sep - 2025 8950 GBP
Geneva , Switzerland 28 - Sep - 2025 2 - Oct - 2025 8950 GBP
Bali , Indonesia 19 - Oct - 2025 23 - Oct - 2025 8100 GBP
Istanbul , Turkey 19 - Oct - 2025 23 - Oct - 2025 4700 GBP
Singapore , Singapore 19 - Oct - 2025 23 - Oct - 2025 7500 GBP
Washington , United States 19 - Oct - 2025 23 - Oct - 2025 11000 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
Madrid , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
London , UK 12 - Oct - 2025 16 - Oct - 2025 4950 GBP
Munich , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
Berlin , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
New York , United States 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Milan , Italy 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Taipei , Taiwan 19 - Oct - 2025 23 - Oct - 2025 9300 GBP
Geneva , Switzerland 5 - Oct - 2025 9 - Oct - 2025 8950 GBP

Course Syllabus

Introduction:

Rapid and radical change is affecting the whole of the world. Everywhere in the world we are facing significant challenges in terms of growth and competition. In other places the key to organisational success and efficiency is creating real value as well as controlling costs and maintaining market competitiveness. In these circumstances, companies are increasingly searching for a source of competitive advantage particularly through maximising every advantage of its human capital.

This practical and work based shows you how the HR function itself can be a competitive advantage and the type of policies that should be developed.

Many observers agree that the key asset of any organisation is the ability, performance and competence of the workforce. To get the best out of this asset, policies and actions covering the following issues in the Goals section are needed.

Objectives:

  • Leadership Style – getting the best from the way you treat and manage your employees at every level.
  • Empowerment, what it means and how to achieve results that are measurable.
  • Recruitment and Retention – finding and keeping successful people is becoming increasingly difficult. The new techniques for recruitment will significantly improve you chances of getting the best people.
  • Performance Management – Master how to do it and more importantly get the tools to be able to measure accurately the results.
  • The Use of Behavioural Competencies – You will be able to us a new process to measure and manage competencies and will see the new formula for valuing competency improvement.
  • Work Organisation – practices such as self managed teams and work partnerships are needed to encourage creativity and innovation – we will show you how to do it.
  • Equal Opportunities –Its impact for multinational companies.
  • Employee Relations – Master motivation and see how a new focus in performance appraisal can transform result and improve productivity.
  • Communications, Consultation and Involvement – Methods you can use to get amazing results.

The Content :

Day One

The Context for Change

  • The big picture – Whats changing and how that affects everyone in HR – discussion
  • The strategic requirement –new demands - new HR tools
  • Leadership and management style what it is and how to measure it
  • The new way to create leaders – the process
  • Recruitment - The new competency & behavioural approach
  • The process needed to get results
  • Key success areas to aid retention
  • Review

Day Two

Managing Performance, Behaviour and Culture

  • Performance Management – setting standards
  • Methods of setting targets and measuring performance
  • Improving managerial performance
  • The Psychological Contract v what happens in the work place
  • Corporate culture – what it is and how to measure it
  • Coaching, Mentoring; Counselling; How to get results
  • Review

Day Three

Implications for Employment Practice

  • Work Organisation – how to calculate the right size of any organisation
  • The use of Competencies – Setting measurement standards, how to value the improvement in competency standards
  • Human Capital Management – techniques for measuring the value of Human Capital
  • Review

Day Four

Employee Relations

  • Rights versus responsibilities, employment contracts and what they mean
  • Poor performance procedure – the principal of differentiation – results of 2009 survey
  • Disciplinary procedure – This is the line manager’s role! Discussion
  • Other issues, but who’s responsibility are they? Grievances & Equal opportunities
  • Review

Day Five

The Future for Employment Practices

  • Industrial Democracy – Google example –but will it work anywhere else? discussion
  • The role of employee representatives for Communications ,Consultation and Involvement
  • The new shape of HR for 2010 and beyond
  • Keeping good people – discussion
  • Program review and presentation of certificates

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