/  The Effective Supervisor Training

The Effective Supervisor Training

BMC Training provides a training course in The Effective Supervisor in Management and Leadership

Course Title
Venue
Start Date
End Date
  • London
    14 - 10 - 2018
    18 - 10 - 2018
  • Dubai
    28 - 10 - 2018
    1 - 11 - 2018
  • Paris
    14 - 10 - 2018
    18 - 10 - 2018
  • Kuala Lumpur
    25 - 11 - 2018
    29 - 11 - 2018
  • Istanbul
    4 - 11 - 2018
    8 - 11 - 2018
  • Bali
    25 - 11 - 2018
    29 - 11 - 2018
  • Istanbul
    11 - 11 - 2018
    15 - 11 - 2018
  • London
    9 - 12 - 2018
    13 - 12 - 2018
  • Dubai
    16 - 12 - 2018
    20 - 12 - 2018
  • Paris
    9 - 12 - 2018
    13 - 12 - 2018
  • Kuala Lumpur
    20 - 1 - 2019
    24 - 1 - 2019
  • Istanbul
    13 - 1 - 2019
    17 - 1 - 2019
  • Bali
    20 - 1 - 2019
    24 - 1 - 2019
  • London
    3 - 2 - 2019
    7 - 2 - 2019
  • Dubai
    24 - 2 - 2019
    28 - 2 - 2019
  • Paris
    3 - 2 - 2019
    7 - 2 - 2019
  • Kuala Lumpur
    17 - 3 - 2019
    21 - 3 - 2019
  • Istanbul
    3 - 3 - 2019
    7 - 3 - 2019
  • Bali
    17 - 3 - 2019
    21 - 3 - 2019
  • London
    21 - 4 - 2019
    25 - 4 - 2019
  • Dubai
    21 - 4 - 2019
    25 - 4 - 2019
  • Paris
    21 - 4 - 2019
    25 - 4 - 2019
  • Kuala Lumpur
    5 - 5 - 2019
    9 - 5 - 2019
  • Istanbul
    26 - 5 - 2019
    30 - 5 - 2019
  • Bali
    5 - 5 - 2019
    9 - 5 - 2019
  • London
    2 - 6 - 2019
    6 - 6 - 2019
  • Dubai
    9 - 6 - 2019
    13 - 6 - 2019
  • Paris
    2 - 6 - 2019
    6 - 6 - 2019
  • Madrid
    16 - 6 - 2019
    20 - 6 - 2019
  • Kuala Lumpur
    28 - 7 - 2019
    1 - 8 - 2019
  • Istanbul
    21 - 7 - 2019
    25 - 7 - 2019
  • Bali
    28 - 7 - 2019
    1 - 8 - 2019
  • London
    25 - 8 - 2019
    29 - 8 - 2019
  • Dubai
    4 - 8 - 2019
    8 - 8 - 2019
  • Paris
    25 - 8 - 2019
    29 - 8 - 2019
  • Kuala Lumpur
    8 - 9 - 2019
    12 - 9 - 2019
  • Istanbul
    8 - 9 - 2019
    12 - 9 - 2019
  • Bali
    8 - 9 - 2019
    12 - 9 - 2019

Introduction

This exciting and interactive course examines the differences between ‘high’ and ‘low’ impact Supervisors/Team Leaders. It explores the skills and attitudes that make the difference between ‘great’ performers and ‘ordinary’ ones and provides participants with the opportunity to measure themselves against a model of excellence and develop the skills they need to enhance their impact. This is essential since Effective Supervisors/team Leaders have a high impact on their teams and all those with whom they work.

This course will feature:

  • An ‘experience-based’ model of supervisory excellence
  • An opportunity to take stock of current approaches and working practices
  • Exchanging ideas and perspectives with supervisors from a range of other organisations
  • Honing and developing new skills
  • Developing an action-based strategy to enhance impact on the team and the organization

objectives

By the end of this course, participants will be able to:

  • Understand their roles and the nature of high impact supervisory skills
  • Develop a strategy to enhance the effectiveness of their teams
  • Develop a strategy to support and develop the performance of each team member
  • Review their personal working practices and supervisory style
  • Explore the nature of organisational change and their role in it

Contents

Day One

Course Introduction / The Supervisor’s Role

  • Making an impact: what makes a great supervisor
  • Roles, behaviours skills and attitudes
  • Understanding the organisation
  • Managing relationships
  • Influencing skills

Day Two

Delegation & Supervisory Style/ Team-working & Leadership

  • Delegating tasks and responsibilities
  • Supervisory & leadership style
  • Concept of empowerment
  • Group dynamics and team formation
  • Team roles and developing a super team
  • Problem solving & decision making

Day Three

Managing People & Performance

  • Dimensions of performance
  • Practical motivation
  • Appraisal – making it work for you and your team
  • Coaching and developing staff
  • Skills of on-job-training
  • Assertiveness and dealing with difficult people situations

Day Four

Managing People & Performance: Personal Effectiveness

  • Criticism skills
  • Discipline
  • Making time for self and others
  • Planning & priority setting
  • Interruptions & accessibility

Day Five

Improving Communication, Managing Change & Action Planning

  • Overcoming the barriers and pitfalls in communication
  • Understanding change
  • Continuous improvement and the high impact supervisor’s role
  • Creativity and implementing change
  • Making a case and influencing skills

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