Business Etiquette and Protocol Course

Develop business etiquette and protocol skills for professional interactions. Join this course to enhance your professionalism in various contexts. BMC Training offers Business Etiquette and Protocol Course in PR , Customer Services , Sales and Marketing Courses.

  • English
  • 203 Training Sessions
  • Confirmed
  • One Week
Business Etiquette and Protocol Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Kuala Lumpur , Malaysia 11 - May - 2025 15 - May - 2025 4750 GBP
Rome , Italy 11 - May - 2025 15 - May - 2025 7300 GBP
Barcelona , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
Zurich , Switzerland 11 - May - 2025 15 - May - 2025 7950 GBP
Kuala Lumpur , Malaysia 4 - May - 2025 8 - May - 2025 4750 GBP
Rome , Italy 4 - May - 2025 8 - May - 2025 7300 GBP
Barcelona , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Zurich , Switzerland 4 - May - 2025 8 - May - 2025 7950 GBP
London , UK 18 - May - 2025 22 - May - 2025 4950 GBP
Madrid , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Munich , Germany 18 - May - 2025 22 - May - 2025 7900 GBP
Berlin , Germany 18 - May - 2025 22 - May - 2025 7900 GBP
New York , United States 18 - May - 2025 22 - May - 2025 10900 GBP
Amsterdam , Netherlands 18 - May - 2025 22 - May - 2025 8100 GBP
Milan , Italy 18 - May - 2025 22 - May - 2025 6950 GBP
Dubai , UAE 25 - May - 2025 29 - May - 2025 4987.5 GBP
Paris , France 25 - May - 2025 29 - May - 2025 6700 GBP
Hong Kong , Hong Kong 25 - May - 2025 29 - May - 2025 8500 GBP
Tokyo , Japan 25 - May - 2025 29 - May - 2025 9750 GBP
London , UK 4 - May - 2025 8 - May - 2025 4950 GBP
Madrid , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Munich , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
Berlin , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
New York , United States 4 - May - 2025 8 - May - 2025 10900 GBP
Amsterdam , Netherlands 4 - May - 2025 8 - May - 2025 8100 GBP
Milan , Italy 4 - May - 2025 8 - May - 2025 6950 GBP
London , UK 11 - May - 2025 15 - May - 2025 4950 GBP
Madrid , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
Munich , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
Berlin , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
New York , United States 11 - May - 2025 15 - May - 2025 10900 GBP
Amsterdam , Netherlands 11 - May - 2025 15 - May - 2025 8100 GBP
Milan , Italy 11 - May - 2025 15 - May - 2025 6950 GBP
Sydney , Australia 11 - May - 2025 15 - May - 2025 10900 GBP
Interlaken , Switzerland 11 - May - 2025 15 - May - 2025 8950 GBP
Sydney , Australia 4 - May - 2025 8 - May - 2025 10900 GBP
Interlaken , Switzerland 4 - May - 2025 8 - May - 2025 8950 GBP
Geneva , Switzerland 25 - May - 2025 29 - May - 2025 8950 GBP
Kuala Lumpur , Malaysia 8 - Jun - 2025 12 - Jun - 2025 4750 GBP
Rome , Italy 8 - Jun - 2025 12 - Jun - 2025 7300 GBP
Barcelona , Spain 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Zurich , Switzerland 8 - Jun - 2025 12 - Jun - 2025 7950 GBP
London , UK 15 - Jun - 2025 19 - Jun - 2025 4950 GBP
Madrid , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Munich , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
Berlin , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
New York , United States 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 15 - Jun - 2025 19 - Jun - 2025 8100 GBP
Milan , Italy 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Istanbul , Turkey 22 - Jun - 2025 26 - Jun - 2025 4700 GBP
Bali , Indonesia 22 - Jun - 2025 26 - Jun - 2025 8100 GBP
Singapore , Singapore 22 - Jun - 2025 26 - Jun - 2025 7500 GBP
Washington , United States 22 - Jun - 2025 26 - Jun - 2025 11000 GBP
Dubai , UAE 1 - Jun - 2025 5 - Jun - 2025 4987.5 GBP
Paris , France 1 - Jun - 2025 5 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 1 - Jun - 2025 5 - Jun - 2025 8500 GBP
Tokyo , Japan 1 - Jun - 2025 5 - Jun - 2025 9750 GBP
London , UK 1 - Jun - 2025 5 - Jun - 2025 4950 GBP
Madrid , Spain 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Munich , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
Berlin , Germany 1 - Jun - 2025 5 - Jun - 2025 7900 GBP
New York , United States 1 - Jun - 2025 5 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Milan , Italy 1 - Jun - 2025 5 - Jun - 2025 6950 GBP
Sydney , Australia 8 - Jun - 2025 12 - Jun - 2025 10900 GBP
Interlaken , Switzerland 8 - Jun - 2025 12 - Jun - 2025 8950 GBP
Taipei , Taiwan 22 - Jun - 2025 26 - Jun - 2025 9300 GBP
Geneva , Switzerland 1 - Jun - 2025 5 - Jun - 2025 8950 GBP
Kuala Lumpur , Malaysia 6 - Jul - 2025 10 - Jul - 2025 4750 GBP
Rome , Italy 6 - Jul - 2025 10 - Jul - 2025 7300 GBP
Barcelona , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Zurich , Switzerland 6 - Jul - 2025 10 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 13 - Jul - 2025 17 - Jul - 2025 4750 GBP
Rome , Italy 13 - Jul - 2025 17 - Jul - 2025 7300 GBP
Barcelona , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Zurich , Switzerland 13 - Jul - 2025 17 - Jul - 2025 7950 GBP
Kuala Lumpur , Malaysia 20 - Jul - 2025 24 - Jul - 2025 4750 GBP
Rome , Italy 20 - Jul - 2025 24 - Jul - 2025 7300 GBP
Barcelona , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Zurich , Switzerland 20 - Jul - 2025 24 - Jul - 2025 7950 GBP
Dubai , UAE 27 - Jul - 2025 31 - Jul - 2025 4987.5 GBP
Paris , France 27 - Jul - 2025 31 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 27 - Jul - 2025 31 - Jul - 2025 8500 GBP
Tokyo , Japan 27 - Jul - 2025 31 - Jul - 2025 9750 GBP
London , UK 13 - Jul - 2025 17 - Jul - 2025 4950 GBP
Madrid , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Munich , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
Berlin , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
New York , United States 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Milan , Italy 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 20 - Jul - 2025 24 - Jul - 2025 4950 GBP
Madrid , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Munich , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
Berlin , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
New York , United States 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Milan , Italy 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
London , UK 6 - Jul - 2025 10 - Jul - 2025 4950 GBP
Madrid , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Munich , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
Berlin , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
New York , United States 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Milan , Italy 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Sydney , Australia 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Interlaken , Switzerland 6 - Jul - 2025 10 - Jul - 2025 8950 GBP
Sydney , Australia 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Interlaken , Switzerland 13 - Jul - 2025 17 - Jul - 2025 8950 GBP
Sydney , Australia 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Interlaken , Switzerland 20 - Jul - 2025 24 - Jul - 2025 8950 GBP
Geneva , Switzerland 27 - Jul - 2025 31 - Jul - 2025 8950 GBP
Kuala Lumpur , Malaysia 3 - Aug - 2025 7 - Aug - 2025 4750 GBP
Rome , Italy 3 - Aug - 2025 7 - Aug - 2025 7300 GBP
Barcelona , Spain 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Zurich , Switzerland 3 - Aug - 2025 7 - Aug - 2025 7950 GBP
London , UK 10 - Aug - 2025 14 - Aug - 2025 4950 GBP
Madrid , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Munich , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
Berlin , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
New York , United States 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 10 - Aug - 2025 14 - Aug - 2025 8100 GBP
Milan , Italy 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Istanbul , Turkey 17 - Aug - 2025 21 - Aug - 2025 4700 GBP
Bali , Indonesia 17 - Aug - 2025 21 - Aug - 2025 8100 GBP
Singapore , Singapore 17 - Aug - 2025 21 - Aug - 2025 7500 GBP
Washington , United States 17 - Aug - 2025 21 - Aug - 2025 11000 GBP
Dubai , UAE 24 - Aug - 2025 28 - Aug - 2025 4987.5 GBP
Paris , France 24 - Aug - 2025 28 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 24 - Aug - 2025 28 - Aug - 2025 8500 GBP
Tokyo , Japan 24 - Aug - 2025 28 - Aug - 2025 9750 GBP
London , UK 24 - Aug - 2025 28 - Aug - 2025 4950 GBP
Madrid , Spain 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Munich , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
Berlin , Germany 24 - Aug - 2025 28 - Aug - 2025 7900 GBP
New York , United States 24 - Aug - 2025 28 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Milan , Italy 24 - Aug - 2025 28 - Aug - 2025 6950 GBP
Sydney , Australia 3 - Aug - 2025 7 - Aug - 2025 10900 GBP
Interlaken , Switzerland 3 - Aug - 2025 7 - Aug - 2025 8950 GBP
Taipei , Taiwan 17 - Aug - 2025 21 - Aug - 2025 9300 GBP
Geneva , Switzerland 24 - Aug - 2025 28 - Aug - 2025 8950 GBP
Kuala Lumpur , Malaysia 28 - Sep - 2025 2 - Oct - 2025 4750 GBP
Rome , Italy 28 - Sep - 2025 2 - Oct - 2025 7300 GBP
Barcelona , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Zurich , Switzerland 28 - Sep - 2025 2 - Oct - 2025 7950 GBP
Kuala Lumpur , Malaysia 7 - Sep - 2025 11 - Sep - 2025 4750 GBP
Rome , Italy 7 - Sep - 2025 11 - Sep - 2025 7300 GBP
Barcelona , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Zurich , Switzerland 7 - Sep - 2025 11 - Sep - 2025 7950 GBP
London , UK 14 - Sep - 2025 18 - Sep - 2025 4950 GBP
Madrid , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Munich , Germany 14 - Sep - 2025 18 - Sep - 2025 7900 GBP
Berlin , Germany 14 - Sep - 2025 18 - Sep - 2025 7900 GBP
New York , United States 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 14 - Sep - 2025 18 - Sep - 2025 8100 GBP
Milan , Italy 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Dubai , UAE 21 - Sep - 2025 25 - Sep - 2025 4987.5 GBP
Paris , France 21 - Sep - 2025 25 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 21 - Sep - 2025 25 - Sep - 2025 8500 GBP
Tokyo , Japan 21 - Sep - 2025 25 - Sep - 2025 9750 GBP
London , UK 7 - Sep - 2025 11 - Sep - 2025 4950 GBP
Madrid , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Munich , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
Berlin , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
New York , United States 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Milan , Italy 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
London , UK 28 - Sep - 2025 2 - Oct - 2025 4950 GBP
Madrid , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Munich , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
Berlin , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
New York , United States 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Milan , Italy 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Sydney , Australia 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Interlaken , Switzerland 28 - Sep - 2025 2 - Oct - 2025 8950 GBP
Sydney , Australia 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Interlaken , Switzerland 7 - Sep - 2025 11 - Sep - 2025 8950 GBP
Geneva , Switzerland 21 - Sep - 2025 25 - Sep - 2025 8950 GBP
Kuala Lumpur , Malaysia 19 - Oct - 2025 23 - Oct - 2025 4750 GBP
Rome , Italy 19 - Oct - 2025 23 - Oct - 2025 7300 GBP
Barcelona , Spain 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Zurich , Switzerland 19 - Oct - 2025 23 - Oct - 2025 7950 GBP
Istanbul , Turkey 5 - Oct - 2025 9 - Oct - 2025 4700 GBP
Bali , Indonesia 5 - Oct - 2025 9 - Oct - 2025 8100 GBP
Singapore , Singapore 5 - Oct - 2025 9 - Oct - 2025 7500 GBP
Washington , United States 5 - Oct - 2025 9 - Oct - 2025 11000 GBP
Dubai , UAE 12 - Oct - 2025 16 - Oct - 2025 4987.5 GBP
Paris , France 12 - Oct - 2025 16 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 12 - Oct - 2025 16 - Oct - 2025 8500 GBP
Tokyo , Japan 12 - Oct - 2025 16 - Oct - 2025 9750 GBP
London , UK 12 - Oct - 2025 16 - Oct - 2025 4950 GBP
Madrid , Spain 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Munich , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
Berlin , Germany 12 - Oct - 2025 16 - Oct - 2025 7900 GBP
New York , United States 12 - Oct - 2025 16 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Milan , Italy 12 - Oct - 2025 16 - Oct - 2025 6950 GBP
Sydney , Australia 19 - Oct - 2025 23 - Oct - 2025 10900 GBP
Interlaken , Switzerland 19 - Oct - 2025 23 - Oct - 2025 8950 GBP
Taipei , Taiwan 5 - Oct - 2025 9 - Oct - 2025 9300 GBP
Geneva , Switzerland 12 - Oct - 2025 16 - Oct - 2025 8950 GBP

Course Syllabus

Introduction

This program is designed for:

Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors.

Objectives

  • Behave correctly in both business and social situations.
  • Interact effectively with different types of guests.
  • Play the role of the ideal host at various functions.
  • Organize and manage events such as business luncheons and formal dinners.
  • Meet and greet important guests, clients and customers in a proper manner.
  • Deal successfully with the media.

Content

Definitions of Etiquette and Protocol

  • The Importance of Etiquette in Business
  • The Importance of Protocol in Business
  • Applying the Right Behavior in Different Situations
  • Creating the Right Image for your Organization
  • Image Building and Image Management

Guest Relations

  • Gaining Guests’ Respect
  • Understanding Human Relations
  • Proper Greetings and Introductions
  • Professional Hand-Shaking
  • Giving Business Cards in a Proper Way
  • People’s Names (Pronunciation and Remembering)

The Ideal Host

  • Key Qualities of the Ideal Host
  • Dealing with Different Types of Guests
  • Handling Difficult Personalities
  • Dealing with Guests’ Complaints
  • Handling Guests’ Complaints in a Timely Manner
  • Perception and Business Relations

Managing Events and Behavior

  • The Business Meal
  • Table Manners at Business Lunches and Business Dinners
  • Setting of the Room and Table
  • Mistakes to Avoid at Business Events
  • Meeting Guests at Airports

Proper Communication Etiquette

  • Phone Etiquette
  • Meeting Etiquette
  • Email Etiquette

Handling the Media

  • Dealing with Questions
  • Handling Confidential Information
  • Effective Public Relations

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