Total Quality Management - Tool Box for Continual Improvement Course

Master Total Quality Management for continual improvement. Enroll in this course to develop TQM skills and drive excellence in your organization. BMC Training offers Total Quality Management - Tool Box for Continual Improvement Course in Quality and Productivity Courses.

  • English
  • 270 Training Sessions
  • Confirmed
  • One Week
Total Quality Management - Tool Box for Continual Improvement Training Course

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Type a city name or a month
Venue Start Date End Date Net Fees Details & Registration
Kuala Lumpur , Malaysia 15 - Dec - 2024 19 - Dec - 2024 4750 GBP
Rome , Italy 15 - Dec - 2024 19 - Dec - 2024 7300 GBP
Barcelona , Spain 15 - Dec - 2024 19 - Dec - 2024 6950 GBP
Zurich , Switzerland 15 - Dec - 2024 19 - Dec - 2024 7950 GBP
London , UK 22 - Dec - 2024 26 - Dec - 2024 4950 GBP
Madrid , Spain 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Munich , Germany 22 - Dec - 2024 26 - Dec - 2024 7900 GBP
Berlin , Germany 22 - Dec - 2024 26 - Dec - 2024 7900 GBP
New York , United States 22 - Dec - 2024 26 - Dec - 2024 10900 GBP
Amsterdam , Netherlands 22 - Dec - 2024 26 - Dec - 2024 8100 GBP
Milan , Italy 22 - Dec - 2024 26 - Dec - 2024 6950 GBP
Dubai , UAE 15 - Dec - 2024 19 - Dec - 2024 4987.5 GBP
Paris , France 15 - Dec - 2024 19 - Dec - 2024 6700 GBP
Hong Kong , Hong Kong 15 - Dec - 2024 19 - Dec - 2024 8500 GBP
Sydney , Australia 15 - Dec - 2024 19 - Dec - 2024 10900 GBP
Tokyo , Japan 15 - Dec - 2024 19 - Dec - 2024 9750 GBP
London , UK 26 - Jan - 2025 30 - Jan - 2025 4950 GBP
Madrid , Spain 26 - Jan - 2025 30 - Jan - 2025 6950 GBP
Munich , Germany 26 - Jan - 2025 30 - Jan - 2025 7900 GBP
Berlin , Germany 26 - Jan - 2025 30 - Jan - 2025 7900 GBP
New York , United States 26 - Jan - 2025 30 - Jan - 2025 10900 GBP
Amsterdam , Netherlands 26 - Jan - 2025 30 - Jan - 2025 8100 GBP
Milan , Italy 26 - Jan - 2025 30 - Jan - 2025 6950 GBP
Istanbul , Turkey 19 - Jan - 2025 23 - Jan - 2025 4700 GBP
Bali , Indonesia 19 - Jan - 2025 23 - Jan - 2025 8100 GBP
Singapore , Singapore 19 - Jan - 2025 23 - Jan - 2025 7500 GBP
Washington , United States 19 - Jan - 2025 23 - Jan - 2025 11000 GBP
Kuala Lumpur , Malaysia 12 - Jan - 2025 16 - Jan - 2025 4750 GBP
Rome , Italy 12 - Jan - 2025 16 - Jan - 2025 7300 GBP
Barcelona , Spain 12 - Jan - 2025 16 - Jan - 2025 6950 GBP
Zurich , Switzerland 12 - Jan - 2025 16 - Jan - 2025 7950 GBP
Dubai , UAE 5 - Jan - 2025 9 - Jan - 2025 4987.5 GBP
Paris , France 5 - Jan - 2025 9 - Jan - 2025 6700 GBP
Hong Kong , Hong Kong 5 - Jan - 2025 9 - Jan - 2025 8500 GBP
London , UK 19 - Jan - 2025 23 - Jan - 2025 4950 GBP
Madrid , Spain 19 - Jan - 2025 23 - Jan - 2025 6950 GBP
Munich , Germany 19 - Jan - 2025 23 - Jan - 2025 7900 GBP
Berlin , Germany 19 - Jan - 2025 23 - Jan - 2025 7900 GBP
New York , United States 19 - Jan - 2025 23 - Jan - 2025 10900 GBP
Amsterdam , Netherlands 19 - Jan - 2025 23 - Jan - 2025 8100 GBP
Milan , Italy 19 - Jan - 2025 23 - Jan - 2025 6950 GBP
Sydney , Australia 12 - Jan - 2025 16 - Jan - 2025 10900 GBP
Tokyo , Japan 5 - Jan - 2025 9 - Jan - 2025 9750 GBP
Kuala Lumpur , Malaysia 23 - Feb - 2025 27 - Feb - 2025 4750 GBP
Rome , Italy 23 - Feb - 2025 27 - Feb - 2025 7300 GBP
Barcelona , Spain 23 - Feb - 2025 27 - Feb - 2025 6950 GBP
Zurich , Switzerland 23 - Feb - 2025 27 - Feb - 2025 7950 GBP
London , UK 16 - Feb - 2025 20 - Feb - 2025 4950 GBP
Madrid , Spain 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Munich , Germany 16 - Feb - 2025 20 - Feb - 2025 7900 GBP
Berlin , Germany 16 - Feb - 2025 20 - Feb - 2025 7900 GBP
New York , United States 16 - Feb - 2025 20 - Feb - 2025 10900 GBP
Amsterdam , Netherlands 16 - Feb - 2025 20 - Feb - 2025 8100 GBP
Milan , Italy 16 - Feb - 2025 20 - Feb - 2025 6950 GBP
Dubai , UAE 9 - Feb - 2025 13 - Feb - 2025 4987.5 GBP
Paris , France 9 - Feb - 2025 13 - Feb - 2025 6700 GBP
Hong Kong , Hong Kong 9 - Feb - 2025 13 - Feb - 2025 8500 GBP
Istanbul , Turkey 2 - Feb - 2025 6 - Feb - 2025 4700 GBP
Bali , Indonesia 2 - Feb - 2025 6 - Feb - 2025 8100 GBP
Singapore , Singapore 2 - Feb - 2025 6 - Feb - 2025 7500 GBP
Washington , United States 2 - Feb - 2025 6 - Feb - 2025 11000 GBP
Dubai , UAE 23 - Feb - 2025 27 - Feb - 2025 4987.5 GBP
Paris , France 23 - Feb - 2025 27 - Feb - 2025 6700 GBP
Hong Kong , Hong Kong 23 - Feb - 2025 27 - Feb - 2025 8500 GBP
Sydney , Australia 23 - Feb - 2025 27 - Feb - 2025 10900 GBP
Tokyo , Japan 9 - Feb - 2025 13 - Feb - 2025 9750 GBP
Tokyo , Japan 23 - Feb - 2025 27 - Feb - 2025 9750 GBP
London , UK 16 - Mar - 2025 20 - Mar - 2025 4950 GBP
Madrid , Spain 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Munich , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
Berlin , Germany 16 - Mar - 2025 20 - Mar - 2025 7900 GBP
New York , United States 16 - Mar - 2025 20 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 16 - Mar - 2025 20 - Mar - 2025 8100 GBP
Milan , Italy 16 - Mar - 2025 20 - Mar - 2025 6950 GBP
Istanbul , Turkey 9 - Mar - 2025 13 - Mar - 2025 4700 GBP
Bali , Indonesia 9 - Mar - 2025 13 - Mar - 2025 8100 GBP
Singapore , Singapore 9 - Mar - 2025 13 - Mar - 2025 7500 GBP
Washington , United States 9 - Mar - 2025 13 - Mar - 2025 11000 GBP
Kuala Lumpur , Malaysia 2 - Mar - 2025 6 - Mar - 2025 4750 GBP
Rome , Italy 2 - Mar - 2025 6 - Mar - 2025 7300 GBP
Barcelona , Spain 2 - Mar - 2025 6 - Mar - 2025 6950 GBP
Zurich , Switzerland 2 - Mar - 2025 6 - Mar - 2025 7950 GBP
Dubai , UAE 23 - Mar - 2025 27 - Mar - 2025 4987.5 GBP
Paris , France 23 - Mar - 2025 27 - Mar - 2025 6700 GBP
Hong Kong , Hong Kong 23 - Mar - 2025 27 - Mar - 2025 8500 GBP
London , UK 9 - Mar - 2025 13 - Mar - 2025 4950 GBP
Madrid , Spain 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
Munich , Germany 9 - Mar - 2025 13 - Mar - 2025 7900 GBP
Berlin , Germany 9 - Mar - 2025 13 - Mar - 2025 7900 GBP
New York , United States 9 - Mar - 2025 13 - Mar - 2025 10900 GBP
Amsterdam , Netherlands 9 - Mar - 2025 13 - Mar - 2025 8100 GBP
Milan , Italy 9 - Mar - 2025 13 - Mar - 2025 6950 GBP
Sydney , Australia 2 - Mar - 2025 6 - Mar - 2025 10900 GBP
Tokyo , Japan 23 - Mar - 2025 27 - Mar - 2025 9750 GBP
Kuala Lumpur , Malaysia 27 - Apr - 2025 1 - May - 2025 4750 GBP
Rome , Italy 27 - Apr - 2025 1 - May - 2025 7300 GBP
Barcelona , Spain 27 - Apr - 2025 1 - May - 2025 6950 GBP
Zurich , Switzerland 27 - Apr - 2025 1 - May - 2025 7950 GBP
London , UK 6 - Apr - 2025 10 - Apr - 2025 4950 GBP
Madrid , Spain 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Munich , Germany 6 - Apr - 2025 10 - Apr - 2025 7900 GBP
Berlin , Germany 6 - Apr - 2025 10 - Apr - 2025 7900 GBP
New York , United States 6 - Apr - 2025 10 - Apr - 2025 10900 GBP
Amsterdam , Netherlands 6 - Apr - 2025 10 - Apr - 2025 8100 GBP
Milan , Italy 6 - Apr - 2025 10 - Apr - 2025 6950 GBP
Dubai , UAE 13 - Apr - 2025 17 - Apr - 2025 4987.5 GBP
Paris , France 13 - Apr - 2025 17 - Apr - 2025 6700 GBP
Hong Kong , Hong Kong 13 - Apr - 2025 17 - Apr - 2025 8500 GBP
Istanbul , Turkey 20 - Apr - 2025 24 - Apr - 2025 4700 GBP
Bali , Indonesia 20 - Apr - 2025 24 - Apr - 2025 8100 GBP
Singapore , Singapore 20 - Apr - 2025 24 - Apr - 2025 7500 GBP
Washington , United States 20 - Apr - 2025 24 - Apr - 2025 11000 GBP
Dubai , UAE 27 - Apr - 2025 1 - May - 2025 4987.5 GBP
Paris , France 27 - Apr - 2025 1 - May - 2025 6700 GBP
Hong Kong , Hong Kong 27 - Apr - 2025 1 - May - 2025 8500 GBP
Sydney , Australia 27 - Apr - 2025 1 - May - 2025 10900 GBP
Tokyo , Japan 13 - Apr - 2025 17 - Apr - 2025 9750 GBP
Tokyo , Japan 27 - Apr - 2025 1 - May - 2025 9750 GBP
London , UK 11 - May - 2025 15 - May - 2025 4950 GBP
Madrid , Spain 11 - May - 2025 15 - May - 2025 6950 GBP
Munich , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
Berlin , Germany 11 - May - 2025 15 - May - 2025 7900 GBP
New York , United States 11 - May - 2025 15 - May - 2025 10900 GBP
Amsterdam , Netherlands 11 - May - 2025 15 - May - 2025 8100 GBP
Milan , Italy 11 - May - 2025 15 - May - 2025 6950 GBP
Istanbul , Turkey 4 - May - 2025 8 - May - 2025 4700 GBP
Bali , Indonesia 4 - May - 2025 8 - May - 2025 8100 GBP
Singapore , Singapore 4 - May - 2025 8 - May - 2025 7500 GBP
Washington , United States 4 - May - 2025 8 - May - 2025 11000 GBP
Kuala Lumpur , Malaysia 18 - May - 2025 22 - May - 2025 4750 GBP
Rome , Italy 18 - May - 2025 22 - May - 2025 7300 GBP
Barcelona , Spain 18 - May - 2025 22 - May - 2025 6950 GBP
Zurich , Switzerland 18 - May - 2025 22 - May - 2025 7950 GBP
Dubai , UAE 25 - May - 2025 29 - May - 2025 4987.5 GBP
Paris , France 25 - May - 2025 29 - May - 2025 6700 GBP
Hong Kong , Hong Kong 25 - May - 2025 29 - May - 2025 8500 GBP
London , UK 4 - May - 2025 8 - May - 2025 4950 GBP
Madrid , Spain 4 - May - 2025 8 - May - 2025 6950 GBP
Munich , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
Berlin , Germany 4 - May - 2025 8 - May - 2025 7900 GBP
New York , United States 4 - May - 2025 8 - May - 2025 10900 GBP
Amsterdam , Netherlands 4 - May - 2025 8 - May - 2025 8100 GBP
Milan , Italy 4 - May - 2025 8 - May - 2025 6950 GBP
Sydney , Australia 18 - May - 2025 22 - May - 2025 10900 GBP
Tokyo , Japan 25 - May - 2025 29 - May - 2025 9750 GBP
Kuala Lumpur , Malaysia 8 - Jun - 2025 12 - Jun - 2025 4750 GBP
Rome , Italy 8 - Jun - 2025 12 - Jun - 2025 7300 GBP
Barcelona , Spain 8 - Jun - 2025 12 - Jun - 2025 6950 GBP
Zurich , Switzerland 8 - Jun - 2025 12 - Jun - 2025 7950 GBP
London , UK 15 - Jun - 2025 19 - Jun - 2025 4950 GBP
Madrid , Spain 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Munich , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
Berlin , Germany 15 - Jun - 2025 19 - Jun - 2025 7900 GBP
New York , United States 15 - Jun - 2025 19 - Jun - 2025 10900 GBP
Amsterdam , Netherlands 15 - Jun - 2025 19 - Jun - 2025 8100 GBP
Milan , Italy 15 - Jun - 2025 19 - Jun - 2025 6950 GBP
Dubai , UAE 22 - Jun - 2025 26 - Jun - 2025 4987.5 GBP
Paris , France 22 - Jun - 2025 26 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 22 - Jun - 2025 26 - Jun - 2025 8500 GBP
Istanbul , Turkey 1 - Jun - 2025 5 - Jun - 2025 4700 GBP
Bali , Indonesia 1 - Jun - 2025 5 - Jun - 2025 8100 GBP
Singapore , Singapore 1 - Jun - 2025 5 - Jun - 2025 7500 GBP
Washington , United States 1 - Jun - 2025 5 - Jun - 2025 11000 GBP
Dubai , UAE 8 - Jun - 2025 12 - Jun - 2025 4987.5 GBP
Paris , France 8 - Jun - 2025 12 - Jun - 2025 6700 GBP
Hong Kong , Hong Kong 8 - Jun - 2025 12 - Jun - 2025 8500 GBP
Sydney , Australia 8 - Jun - 2025 12 - Jun - 2025 10900 GBP
Tokyo , Japan 22 - Jun - 2025 26 - Jun - 2025 9750 GBP
Tokyo , Japan 8 - Jun - 2025 12 - Jun - 2025 9750 GBP
London , UK 6 - Jul - 2025 10 - Jul - 2025 4950 GBP
Madrid , Spain 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Munich , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
Berlin , Germany 6 - Jul - 2025 10 - Jul - 2025 7900 GBP
New York , United States 6 - Jul - 2025 10 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 6 - Jul - 2025 10 - Jul - 2025 8100 GBP
Milan , Italy 6 - Jul - 2025 10 - Jul - 2025 6950 GBP
Istanbul , Turkey 13 - Jul - 2025 17 - Jul - 2025 4700 GBP
Bali , Indonesia 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Singapore , Singapore 13 - Jul - 2025 17 - Jul - 2025 7500 GBP
Washington , United States 13 - Jul - 2025 17 - Jul - 2025 11000 GBP
Istanbul , Turkey 20 - Jul - 2025 24 - Jul - 2025 4700 GBP
Bali , Indonesia 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Singapore , Singapore 20 - Jul - 2025 24 - Jul - 2025 7500 GBP
Washington , United States 20 - Jul - 2025 24 - Jul - 2025 11000 GBP
Dubai , UAE 27 - Jul - 2025 31 - Jul - 2025 4987.5 GBP
Paris , France 27 - Jul - 2025 31 - Jul - 2025 6700 GBP
Hong Kong , Hong Kong 27 - Jul - 2025 31 - Jul - 2025 8500 GBP
London , UK 13 - Jul - 2025 17 - Jul - 2025 4950 GBP
Madrid , Spain 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
Munich , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
Berlin , Germany 13 - Jul - 2025 17 - Jul - 2025 7900 GBP
New York , United States 13 - Jul - 2025 17 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 13 - Jul - 2025 17 - Jul - 2025 8100 GBP
Milan , Italy 13 - Jul - 2025 17 - Jul - 2025 6950 GBP
London , UK 20 - Jul - 2025 24 - Jul - 2025 4950 GBP
Madrid , Spain 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Munich , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
Berlin , Germany 20 - Jul - 2025 24 - Jul - 2025 7900 GBP
New York , United States 20 - Jul - 2025 24 - Jul - 2025 10900 GBP
Amsterdam , Netherlands 20 - Jul - 2025 24 - Jul - 2025 8100 GBP
Milan , Italy 20 - Jul - 2025 24 - Jul - 2025 6950 GBP
Tokyo , Japan 27 - Jul - 2025 31 - Jul - 2025 9750 GBP
Kuala Lumpur , Malaysia 3 - Aug - 2025 7 - Aug - 2025 4750 GBP
Rome , Italy 3 - Aug - 2025 7 - Aug - 2025 7300 GBP
Barcelona , Spain 3 - Aug - 2025 7 - Aug - 2025 6950 GBP
Zurich , Switzerland 3 - Aug - 2025 7 - Aug - 2025 7950 GBP
London , UK 10 - Aug - 2025 14 - Aug - 2025 4950 GBP
Madrid , Spain 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Munich , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
Berlin , Germany 10 - Aug - 2025 14 - Aug - 2025 7900 GBP
New York , United States 10 - Aug - 2025 14 - Aug - 2025 10900 GBP
Amsterdam , Netherlands 10 - Aug - 2025 14 - Aug - 2025 8100 GBP
Milan , Italy 10 - Aug - 2025 14 - Aug - 2025 6950 GBP
Dubai , UAE 17 - Aug - 2025 21 - Aug - 2025 4987.5 GBP
Paris , France 17 - Aug - 2025 21 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 17 - Aug - 2025 21 - Aug - 2025 8500 GBP
Istanbul , Turkey 24 - Aug - 2025 28 - Aug - 2025 4700 GBP
Bali , Indonesia 24 - Aug - 2025 28 - Aug - 2025 8100 GBP
Singapore , Singapore 24 - Aug - 2025 28 - Aug - 2025 7500 GBP
Washington , United States 24 - Aug - 2025 28 - Aug - 2025 11000 GBP
Dubai , UAE 3 - Aug - 2025 7 - Aug - 2025 4987.5 GBP
Paris , France 3 - Aug - 2025 7 - Aug - 2025 6700 GBP
Hong Kong , Hong Kong 3 - Aug - 2025 7 - Aug - 2025 8500 GBP
Sydney , Australia 3 - Aug - 2025 7 - Aug - 2025 10900 GBP
Tokyo , Japan 17 - Aug - 2025 21 - Aug - 2025 9750 GBP
Tokyo , Japan 3 - Aug - 2025 7 - Aug - 2025 9750 GBP
London , UK 28 - Sep - 2025 2 - Oct - 2025 4950 GBP
Madrid , Spain 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Munich , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
Berlin , Germany 28 - Sep - 2025 2 - Oct - 2025 7900 GBP
New York , United States 28 - Sep - 2025 2 - Oct - 2025 10900 GBP
Amsterdam , Netherlands 28 - Sep - 2025 2 - Oct - 2025 8100 GBP
Milan , Italy 28 - Sep - 2025 2 - Oct - 2025 6950 GBP
Istanbul , Turkey 7 - Sep - 2025 11 - Sep - 2025 4700 GBP
Bali , Indonesia 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Singapore , Singapore 7 - Sep - 2025 11 - Sep - 2025 7500 GBP
Washington , United States 7 - Sep - 2025 11 - Sep - 2025 11000 GBP
Kuala Lumpur , Malaysia 14 - Sep - 2025 18 - Sep - 2025 4750 GBP
Rome , Italy 14 - Sep - 2025 18 - Sep - 2025 7300 GBP
Barcelona , Spain 14 - Sep - 2025 18 - Sep - 2025 6950 GBP
Zurich , Switzerland 14 - Sep - 2025 18 - Sep - 2025 7950 GBP
Dubai , UAE 21 - Sep - 2025 25 - Sep - 2025 4987.5 GBP
Paris , France 21 - Sep - 2025 25 - Sep - 2025 6700 GBP
Hong Kong , Hong Kong 21 - Sep - 2025 25 - Sep - 2025 8500 GBP
London , UK 7 - Sep - 2025 11 - Sep - 2025 4950 GBP
Madrid , Spain 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Munich , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
Berlin , Germany 7 - Sep - 2025 11 - Sep - 2025 7900 GBP
New York , United States 7 - Sep - 2025 11 - Sep - 2025 10900 GBP
Amsterdam , Netherlands 7 - Sep - 2025 11 - Sep - 2025 8100 GBP
Milan , Italy 7 - Sep - 2025 11 - Sep - 2025 6950 GBP
Sydney , Australia 14 - Sep - 2025 18 - Sep - 2025 10900 GBP
Tokyo , Japan 21 - Sep - 2025 25 - Sep - 2025 9750 GBP
Kuala Lumpur , Malaysia 19 - Oct - 2025 23 - Oct - 2025 4750 GBP
Rome , Italy 19 - Oct - 2025 23 - Oct - 2025 7300 GBP
Barcelona , Spain 19 - Oct - 2025 23 - Oct - 2025 6950 GBP
Zurich , Switzerland 19 - Oct - 2025 23 - Oct - 2025 7950 GBP
Dubai , UAE 5 - Oct - 2025 9 - Oct - 2025 4987.5 GBP
Paris , France 5 - Oct - 2025 9 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 5 - Oct - 2025 9 - Oct - 2025 8500 GBP
Istanbul , Turkey 12 - Oct - 2025 16 - Oct - 2025 4700 GBP
Bali , Indonesia 12 - Oct - 2025 16 - Oct - 2025 8100 GBP
Singapore , Singapore 12 - Oct - 2025 16 - Oct - 2025 7500 GBP
Washington , United States 12 - Oct - 2025 16 - Oct - 2025 11000 GBP
Dubai , UAE 19 - Oct - 2025 23 - Oct - 2025 4987.5 GBP
Paris , France 19 - Oct - 2025 23 - Oct - 2025 6700 GBP
Hong Kong , Hong Kong 19 - Oct - 2025 23 - Oct - 2025 8500 GBP
Sydney , Australia 19 - Oct - 2025 23 - Oct - 2025 10900 GBP
Tokyo , Japan 5 - Oct - 2025 9 - Oct - 2025 9750 GBP
Tokyo , Japan 19 - Oct - 2025 23 - Oct - 2025 9750 GBP

Course Syllabus

Introduction

This program is designed for:

Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance.

Objectives

  • Describe the importance of quality models.
  • Identify various quality concepts.
  • Compare various TQM philosophies.
  • Apply TQM improvement tools to enhance customer satisfaction and improve processes within their organization.
  • Discuss widely-used improvement methodologies.

Content

Introduction to Total Quality Management (TQM) Concepts

  • Definition of Quality and Quality Models
  • History of Quality
  • What is TQM?
  • The Relationship Between ISO 9000 and TQM
  • Benefits of Implementing a Quality Model
  • The Cost ofPoor Quality
  • The Gurus Comparsion (Deming, Crosby, Juran, Etc.)
  • National Quality Award:
    • The Malcolm Baldrige National Quality Award
    • EFQM, Dubai Quality Award and HH Sheikh Khalifa Excellence Award
  • Selecting the Right Model for Your Organization
  • The Quality Maturity Ladder

The Success Elements of TQM

  • Customer-Driven Quality
  • Plan-Do-Check-Act Model (PDCA)
  • Eight Step Problem-Solving Methodology
  • Process Thinking
  • Eliminating the Non-Value Added
  • Management by Facts and Data
  • Continual Improvement and Kaizen
  • Enhanced Employee Participation and Decision-Making through Idea Generating Systems
  • Employee Reward and Recognition

Improvement Tools and Methodologies

  • What Is a Quality Tool?
  • The Seven Quality Control Tools.
  • Cause-and-Effect Diagram, Check Sheet, Control Charts, Histogram, Pareto Chart, Scatter Diagram, Stratification
  • Brainstorming
  • Tree Diagrams: How-How and Why-Why Diagrams
  • Force Field Analysis
  • Affinity Diagrams
  • Process Mapping: “The Turtleâ€Â
  • Poka Yoke
  • Lean Thinking
  • Visual Management and5S Program
  • Six Sigma

Benchmarking as a Tool to Improve Quality and Business Processes

  • What is Benchmarking? Why Benchmark?
  • Levels of Benchmarking

Elements of a Continuous Improvement Process

  • The Eight Steps to Achieve Improvement
  • Critical Success Factors and Common Failure Factors in TQM

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